January 2011 - New Premium Support Offerings, VM Import, Upcoming Webinars

Dear AWS Community,

To kick off the new year, the AWS Premium Support team has lowered prices on existing Silver and Gold plans and added a Bronze support offering for $49 per month and a Platinum plan for enterprise projects. We hope these offerings will give customers more support in running their applications on AWS. Another noteworthy announcement is VM Import for Amazon EC2 which lets you convert existing virtual machine images into EC2 instances. Check out the new case study from the U.S. Department of State and attend one of our upcoming webinars: Running High Availability Websites on AWS, Adobe Flash Media Server on AWS, new Office Hours sessions for Mechanical Turk and CloudFront, and more. Read on for the full details and links.

  • News & Announcements
    • New Premium Support Plans and Lower Prices on Existing Plans
    • Announcing VM Import for Amazon EC2
    • AWS Import/Export Now Supports the Asia Pacific (Singapore) Region
    • New Edge Location for Amazon CloudFront and Amazon Route 53
    • AWS Policy Generator
    • New Amazon Mechanical Turk Blog
    • Featured Case Study: U.S. Department of State
  • Developer Resources
  • AWS On The Road
  • Virtual Events

News & Announcements

To keep you up-to-date, here are the latest news items and announcements from AWS.

New Premium Support Plans and Lower Prices on Existing Plans
We are excited to announce that we have added two new plans to meet the needs of developers and businesses of all sizes and technical ability. The new Bronze support plan offers a low-priced option at $49 per month, and the new Platinum support plan provides 15 minute response times and dedicated Technical Account Managers to meet the needs of larger enterprises and more complex projects. In addition, we have lowered usage pricing on existing Premium Support Gold and Silver offerings by 50%. As always, these plans offer fast, predictable response times, an unlimited number of support cases, and personalized support from AWS developer support engineers. All AWS customers can continue to take advantage of AWS Basic Support which provides free access to our Resource Center, Service Health Dashboard, Technical FAQ’s and Developer Forums. To learn more about the range of AWS support options, visit the Premium Support page.

Announcing VM Import for Amazon EC2
VM Import for Amazon EC2 enables you to easily and seamlessly import virtual machine images from your existing environment into Amazon EC2 instances. VM Import will automatically transfer the image file, migrate the image and create your instance so you can begin using it within Amazon EC2’s scalable environment. Today, VM Import supports VMware VMDK images for Windows Server 2008 SP2 and we have plans to support other operating systems, versions, and image formats. VM Import is available at no additional charge beyond standard usage charges for Amazon EC2 and Amazon S3. To learn more visit the VM Import page.

AWS Import/Export Now Supports the Asia Pacific (Singapore) Region
AWS Import/Export now supports importing and exporting data into and out of Amazon S3 buckets in the Asia Pacific (Singapore) Region. For significant data sets, AWS Import/Export is often faster than Internet transfer and more cost effective than upgrading your connectivity. To create your first AWS Import/Export job in the Asia Pacific (Singapore) Region, follow the steps in the Getting Started section of the Developer Guide.

New Edge Location for Amazon CloudFront and Amazon Route 53
To help improve performance for end users of Amazon CloudFront and Amazon Route 53, we have added a new location in Jacksonville, Florida. Both CloudFront and Route 53 utilize a global network of locations to provide your end users with low latency and high performance in accessing your content. With this addition, we now have 17 global locations. We plan to continue to add new locations worldwide throughout 2011.

AWS Policy Generator
As you may know, you can use AWS’s Access Policy Language to write policies that specify permissions to control access to many AWS services and resources. Now, you can also use the AWS Policy Generator, a graphical user interface tool that makes it easy to create policies and to manage access to AWS Identity and Access Management (IAM) Users and groups, Amazon S3 buckets, Amazon SNS topics and Amazon SQS queues. We have also started a library of sample policies, and invite you to share samples via a self-service form. Visit the AWS Policy Generator for more information.

New Amazon Mechanical Turk Blog
Mechanical Turk has launched a blog to share information and updates with Requesters, Workers and fans of the Mechanical Turk marketplace. We will provide readers with useful information such as product announcements, how-to guides, best practices, API tips and tricks, case studies, interviews, and more. Learn how businesses are using Mechanical Turk for everything from transcription to content moderation to data cleansing and search algorithm testing. Check out the new blog.

Featured Case Study: U.S. Department of State
The United States Department of State and its prime contractor, MetroStar Systems, built an online video contest platform to encourage discussion and participation around cultural topics, and to promote membership in its ExchangesConnect network. The contest drew participants from more than 160 countries and took advantage of AWS’s scalability using Amazon EC2, Amazon S3, Amazon EBS, and Elastic Load Balancing. Read the full story.

Developer Resources

Check out these developer resources to help you build and grow on AWS.

Travel Log – Sample Java Web Application
Travel Log is a code sample that demonstrates how to use Amazon Web Services in a Java Web application. It uses Amazon S3 to store trip photos and a Java Persistence API to store journal entries and photo metadata in Amazon SimpleDB. Download the sample or learn more about using JPA with SimpleDB.

New Amazon Android Appstore Developer Portal
Are you an Android app developer? The Amazon Appstore Developer Portal is a new self-service tool that allows mobile application developers—Android developers in particular—to join our Amazon Appstore Developer Program and submit apps for the upcoming Amazon Appstore. Visit the Appstore or learn more on the Appstore Developer blog.

AWS On The Road

We hope you will join AWS, our customers, and partners at the following events.

AWS User Group Meeting – Amsterdam
January 12, Amsterdam, Netherlands

Morgan Hill Workshop: Cost Reduction Using the Public Cloud
January 13, London, UK
January 20, London, UK
January 27, London, UK

AWS User Group – NYC
January 17, New York, New York

Cloud Computing User Group – Silicon Valley
January 18, Mountain View, CA

Philly AWS User Group – Scaling storage using ZFS and EBS
January 25, Philadelphia, PA

Seattle Hadoop/NoSQL/Scalability User Group
January 26, Seattle, WA

MicroStrategy World
January 24-27, Las Vegas, NV

Strata Conference
February 1-3, Santa Clara, CA
Use discount code “str11aws” to receive a 25% discount

AWS User Group – San Francisco
February 3, San Francisco, CA

Japan AWS User Group
February 1, Sapporo
February 3, Fukuoka
February 11, Sendai

AWS for Windows Training by Stoneburn
February 15, London, UK

Virtual Events

Learn more about AWS by attending an upcoming webinar or virtual event.

Adobe FMS 4 on Amazon Web Services User Group Meeting
January 18, 9:00am PST (5:00pm GMT)
Join Adobe Sr. Product Manager, Kevin Towes as he reviews and demos Flash Media Enterprise Server 4 running on AWS.

Securing Your Data in the Cloud—FreedomOSS and AWS Webinar
January 19, 10:00am PST (6:00pm GMT)
Hear best practices on securing data in the cloud featuring AWS Senior Technical Evangelist Jeff Barr and Max Yankelevich, Chief Architect, FreedomOSS.

AWS Office Hours: Amazon Mechanical Turk
January 20, 11:00am PST (7:00pm GMT)
Learn more about Amazon Mechanical Turk, crowdsourcing, and data cleansing through an interactive Q&A session with the Mechanical Turk team.

How to Get Cost Efficient, Secure, and Scalable Data Storage
January 27, 10:00am PST (6:00pm GMT)
Learn how your organization can reap the benefits of Cloud storage using TwinStrata and Amazon Web Services.

Running High Availability Websites on AWS
January 28, 10:00am GMT
Join AWS evangelist Matt Wood for a technical review of building, managing and maintaining high availability websites and web applications on Amazon’s cloud computing platform.

AWS Office Hours: Amazon CloudFront
February 9, 9:00am PST (5:00pm GMT)
Expand your knowledge about AWS’s content delivery service – Amazon CloudFront – in an interactive Q&A session with AWS Evangelist Jinesh Varia.

M-Dot and the $86 Application Prototype: A Story about Bootstrapping with AWS
February 10, 10:00am PST (6:00pm GMT)
Ever wonder why M-Dot was selected as the AWS Start-Up Challenge winner? Join this webinar and hear M-Dot’s CTO Mike Kavis explain their business approach and how they use AWS.

Learn how to deploy video workflow on AWS and
Recorded video
Watch this short video to learn how to leverage Amazon S3, Amazon CloudFront and to deploy a super-simple and very cost-effective video workflow for streaming videos to anyone on any device that will have your CTO and CFO smiling.

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