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Self-Starter Package: AWS Free Tier

Portfolio Package: Up to $15,000 AWS Promotional Credit for 1 to 2 years (amount varies by portfolio/accelerator partner).

Portfolio Plus Package: Up to $15,000 AWS Promotional Credit for 2 years (amount varies by portfolio/accelerator partner) or $100,000 for 1 year.

The AWS Free Usage Tier and AWS Promotional Credit are designed to help you get started on AWS at no cost. Visit the AWS Promotional Credit page and the AWS Free Usage Tier page to learn more and for applicable terms and conditions.

Learn more about the AWS Platform »

Please note that you may not use AWS Promotional Credit for any fees or charges for Amazon Mechanical Turk, Reserved Instance upfront payments, certain types of AWS Support, AWS Marketplace, or any upfront fees for any Service, or for any other Services as may be designated by AWS from time to time.


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Self-Starter Package: Eligible for 1 month AWS Support at Business level (normally a minimum of $100/month).

Portfolio Package: Eligible for 2 months to 1 year of AWS Support at Business level (normally a minimum of $100/monthly). Portfolio offers may include additional AWS Business Support credit for up to $5,000 in value.

Portfolio Plus Package: Eligible for 1 to 2 years of AWS Support at Business level (normally a minimum of $100/monthly). Portfolio Plus offers may include additional AWS Business Support credit for up to $10,000 in value.

Whether you received a Self-starter or one of the Portfolio Packages, you would first need to fill out the Support Enrollment form to get enrolled in our free Business Level support trial through AWS Activate. After you submit the form, you will receive a confirmation email of enrollment. Your trail date will start on the date you receive the confirmation email.

AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

Learn more about AWS Support »

Business Support includes Client Side Diagnostic Tools, Best Practice Guidance, Use Case Guidance Architecture Support, AWS Trusted Advisor, 3rd-party software support, access to Support API, Identify Access Management, and phone/chat/email/screen sharing support with a 1 hour response time from a Cloud Support Engineer.


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All Activate Packages offer AWS Technical Essentials Web-Based Training ($600 value), AWS Business Essentials Web-Based Training ($600 value), and 80 credits for Self-paced labs ($80 value).

In addition, both Portfolio and Portfolio Plus offer AWS Technical Essentials with the option to take this course in person. AWS Technical Essentials vouchers only apply to AWS-delivered classes. Find a class near you.

Learn more about AWS Training »

  • AWS Technical Essentials Web-Based Training AWS Technical Essentials web-based training introduces you to AWS products, services, and common solutions. This course provides IT technical end users with basic fundamentals to become more proficient in identifying AWS services so that you can make informed decisions about IT solutions based on your business requirements.
  • AWS Technical Essentials Instructor-Led Training Both Portfolio and Portfolio Plus packages offer AWS Technical Essentials with the option to take this course in person. AWS Technical Essentials vouchers only apply to AWS-delivered classes. Please note that the in-person training may be unavailable in some locations, however, you can take the same training online by logging into the training portal.
  • AWS Business Essentials Web-Based Training AWS Business Essentials helps IT business leaders and professionals understand the benefits of cloud computing and how a cloud strategy can help you meet your business objectives. In this course we discuss the advantages of cloud computing for your business and the fundamentals of AWS, including financial benefits. This course also introduces you to successful cloud adoption frameworks so to help you consider the AWS platform within your cloud computing strategy.
  • Self-paced labs give you hands-on practice with the AWS console so you can test products, acquire new skills, and gain practical experience working with AWS technologies. Available online.

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All members of AWS Activate can book a one-on-one virtual office hour with an AWS Solutions Architect.

An AWS Solutions Architect (SA) is a technical advisor to customers that want to use the AWS cloud. SAs have deep technical expertise and can address issues such as security, architectural best practices, application performance, high availability and cost optimization. Discussing your use cases and architectural requirements with an SA can help make sure that you are properly leveraging AWS services and are deploying scalable, resilient, cost-effective solutions in the cloud.

Check out the AWS Activate Office Hour schedule »


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Members of AWS Activate have access to exclusive promotional offers from across the Amazon ecosystem. To claim these offers, please fill out this form.

AWS Marketplace provides a turnkey channel that allows software vendors to market and sell their products.

Login and Pay with Amazon provides flexible API-level integration to allow millions of Amazon customers to easily login and then buy on your site using their Amazon account.


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We’re excited to launch a new collection on Medium dedicated to startups. One of the advantages of building a startup on AWS is the number of startups already there: You don’t have to reinvent the wheel because the AWS startup community has a lot of knowledge — both business and technical. The purpose of this collection is to help share it.

The AWS Startup Spotlight highlights startups all over the word building innovative businesses on top of cloud infrastructure. Email us if you would like to have your startup featured in our blog.

Our Startup Blog on Medium »


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As a member of AWS Activate, you have access to exclusive promotional offers from select third party companies.

These offers are exclusive to members of AWS Activate and are better than any other public offer. To claim the offer of your choice, please fill out our Third Party Offer Enrollment form. You will receive a confirmation email from one of our third party providers once the process is complete. To learn more about specific offers, please visit our page here.