Contact Us

Report Abuse of AWS Services

Please send reports of suspected abuse of Amazon Web Services to ec2-abuse@amazon.com, and be sure to include as many details as possible.

If you are reporting suspected abuse of Amazon Elastic Compute Cloud (Amazon EC2) specifically, please include the information below. Amazon EC2 is a dynamic hosting environment and it is critical that you identify the IP address, exact time and time zone in order for us to locate the source of the abuse. Customers of Amazon EC2 may launch and terminate multiple instances over the course of a few hours which means that customers may occupy the same host at different times of the same day, so timestamps should indicate the time zone and be accurate to +/-1 minute.

  • Your name
  • Your organization
  • Your e-mail address
  • Your telephone number
  • Source IP address
  • Destination IP address
  • Destination port
  • Time
  • Your time zone (GMT offset)
  • Is your clock NTP-synched?
  • Description and log extract

(Note: When investigating reports of abuse, we will not share your name and contact information without your permission.)

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