AWS offers a broad set of global compute, storage, database, analytics, application, and deployment services that help organizations move faster, lower information technology (IT) costs, and scale applications. These services are trusted by the largest enterprises and the hottest start-ups to power a wide variety of workloads including: web and mobile applications, data processing and warehousing, storage, archive, and many others.

For information on any of the services* offered under the DIR contract, please click on the link for product details. Once you click on a service below, you will be taken to an overview of the service. On the top banner, there is an option to select "Pricing", which provides specific pricing information for the identified service.

Technical Service is in-scope under this Contract. Pricing is in Appendix C: Pricing Index of the Contract. For more information, please email aws-txdir@amazon.com.

*Only the services listed here, and the relevant features of those services, are available for sale under the TX DIR contract. Please note, not all AWS services may be purchased under the terms of the TX DIR contract. If you have questions about whether a specific AWS service can be purchased under the terms of the TX DIR contract, please contact us.

**Pricing of IaaS and PaaS services for sale under the TX DIR contract is identical to AWS’s public pricing. 

Customers buying Technical Service must execute a separate Statement of Work (SOW) with AWS. Following execution of the SOW, the customer must issue a PO with the required information listed above. For more information on the Technical Service SOW, please contact aws-txdir@amazon.com.

AWS Services are purchased by issuing a Purchase Order (PO) directly to AWS, Inc. Issuing a PO under the TX DIR Contract allows end customers the ease and benefit of leveraging a pre-existing award. Specifically, the terms and conditions of the TX DIR Contract apply to POs and SOWs placed under the TX DIR Contract. Customers can purchase the Services delineated above provided the customer is an eligible entity. POs should be issued to AWS via e-mail at aws-txdir@amazon.com and must include the following information:

1. AWS 12-digit Account ID(s) applicable to the PO (If you do not already have an AWS Account ID, you must first create one to use the Contract).
   
2. The Texas DIR Contract Number (DIR-CPO-5172).
   
3. Purchase Order Number (This can be in any format the purchasing entity uses to number its PO(s)).
   
4. Name of the purchasing entity.
   
5. Name, Postal Address, Email, and Phone Number of the customer contact responsible for the PO.
6. Name, Postal Address, Email, and Phone Number of the recipient of AWS invoices.
   
7. The following statement: “By executing, submitting and accepting this Purchase Order (PO) [insert PO#] [and insert “SOW” if applicable], the parties hereby represent and warrant that they have full rights and authority to enter into this PO and bind their respective parties to the terms and conditions applicable to this PO [and insert “SOW” if applicable] as contained in the Agreement (DIR-CPO-5172) and any other terms and conditions that the parties expressly agree upon in writing. All payments will be made to Amazon Web Services, Inc.”

When the PO is accepted, AWS will enable the account for invoicing. When invoicing setup is complete, AWS will send an e-mail confirmation and the customer can begin activating services. Customers should receive the confirmation within three (3) business days of AWS accepting the PO. Each month, customers will receive a monthly invoice including the applicable PO number and payment instructions. Customers are billed based on their monthly usage, and bills may fluctuate depending on actual AWS usage during the month.

Per the terms of the Contract, Vendor and Order Fulfiller will adhere to the Vendor’s then-currently published policies concerning services warranties and returns. Such policies for Customers will not be more restrictive or more costly than warranty and return policies for other similarly situated Customers for like services.