Amazon Simple Notification Service SMS Help Page

AWS customers can use the Amazon SNS service to send text messages to third parties. If you are visiting this help page, you may have received a text message from one of AWS’s customers. This help page provides information on how to opt-out of receiving future text messages. For any questions not answered on this help page, please contact the AWS customer directly.

Participation is based on user opt-in. At any time from your mobile device you can reply 'STOP' to Cancel all future message deliveries.

Pricing for SMS message delivery to your mobile device is based on your text message plan with your wireless carrier. This is reaffirmed in the following language which is included with opt-in confirmation messages delivered in the US; ‘Msg&Data Rates May Apply'.

The frequency of SMS notifications is directly related to notification events setup and confirmed for your account.

Frequently Asked Questions

Frequently Asked Questions

Q: How do I stop SMS messages from being sent to my phone?

There are several ways to stop SMS notification deliveries from reaching a user’s phone. The easiest way is to reply ‘STOP’ or ‘QUIT’ to short code 30304 to unsubscribe from all topics and stop SMS deliveries. Users can also remove SMS subscriptions using the AWS Management console or by calling the Amazon SNS API directly.

Q: What mobile carriers are supported for SMS deliveries (from Amazon SNS) in the US?

The following carriers in the US are supported: Alltel, AT&T, Sprint, Nextel, Boost, Cellcom, Cellular South, Cincinnati Bell, Cricket/Leap, nTelos, T-Mobile, US Cellular, Verizon Wireless, Virgin Mobile, ACS Wireless, Cellular One of East Central IL, Golden State Cellular, Bluegrass, Centennial, Rural Cellular, GCI, EKN/Appalachian, South Canaan, Illinois Valley Cellular, Viaero Wireless, Immix/Keystone, Inland Cellular, United Wireless, WCC, Cox Communications, Plateau Wireless, Element Mobile, iWireless, Nex-Tech Wireless, and Thumb Cellular.

Q: Is there any cost associated with receiving SMS messages?

Pricing for SMS message delivery to mobile devices is based on your text message plan with your wireless carrier. This is reaffirmed in the following language which is included with SMS subscription confirmation messages and Help messages sent from Amazon SNS: “Std. msg&data rates apply”.

Q: Does Amazon SNS currently support notification delivery to international phone numbers?

Currently Amazon SNS will only accept US phone numbers as valid subscription end-points.