In 2008, Croop-LaFrance launched CloudDOCX, a hosted Software as a Service (Saas) document-management service, through Amazon Web Services (AWS). CloudDOCX delivers secure electronic storage, search, access, and retrieval of records with strict audit controls, full backup, recovery, and restoral of records.
Croop-LaFrance chose AWS for CloudDOCX based on the need for a highly-scalable, cloud-computing platform with high availability, dependability, and flexibility to ensure the confidentiality, integrity, and availability of systems and data.
CloudDOCX maintains a fleet of Amazon Elastic Compute Cloud (Amazon EC2) instances running Apache servers to permit encrypted Secure Socket Layer (SSL) transmissions for client sessions. Each CloudDOCX client is provided with a dedicated virtual server instance within the Amazon EC2 infrastructure, allowing Web service interfaces to launch instances, load them with a custom application environment, manage network access permissions, and run specific images within a secure firewall.
In addition to the server, Croop-LaFrance creates a dedicated Amazon Elastic Block Storage (Amazon EBS) device with each instance to contain all customer data, providing off-instance storage that persists independent of the life of the instance. This Amazon EBS device can be attached to any server within the Croop-LaFrance infrastructure, allowing CloudDOCX to resize the customer’s server instance or hard drive capacity independently, with tight access-control policies around both servers and Amazon EBS.
Backups (snapshots) for the Amazon EBS device are stored through Amazon Simple Storage Service (Amazon S3) as incremental, block-level changes accessible only to the CloudDOCX team under strict access controls through 256-bit SSL encryption for HTTPS traffic and Neighborhood Watch.
AWS is pivotal to providing fast, secure access to documentation and reducing storage requirements for Croop-LaFrance CloudDOCX clients, such as:
CloudDOCX clients are thrilled with the level of service that CloudDOCX and AWS are providing. “We need daily access to various accounts-payable files and found ourselves facing a growing burden in getting to records quickly as we expand operations,” says client Rob Luken of Home Properties, Inc. “Since moving to CloudDOCX electronic records management service for storage and retrieval, we have very quick access…searches are easy, and access to the requested files is immediate.”
To learn more, visit http://www.croop-lafrance.com/ .