Posted On: Feb 3, 2021

Amazon Connect is now available in the AWS GovCloud (US-West) Region, increasing the number of AWS Regions where Amazon Connect is available to eight. Amazon Connect is an easy-to-use cloud contact center service that helps organizations of any size deliver superior customer service at lower cost. The expansion into the AWS GovCloud (US-West) Region allows U.S. government agencies and contractors to move more sensitive workloads into the cloud by addressing their specific regulatory and compliance requirements.

For a list of regions where Amazon Connect is available, see the AWS Region table. First time Amazon Connect customers can try the service by using the AWS Free Tier. Visit the Amazon Connect website to learn more about Amazon Connect.