Ryanair Improves Customer Support Using Amazon SageMaker

United Airlines is leading modernization in an industry that’s embracing change. The largest airline globally by number of seat miles, its mission is to “Connect People, Uniting the World.” Migrating tens of hundreds of applications to Amazon Web Services (AWS) has helped the business accelerate innovation, even in the midst of challenging market conditions. From supporting its technology team to save $2 billion and boosting developer productivity 40 percent, to using generative artificial intelligence (AI) to streamline passenger record processes and save months of manual effort. With services such as Amazon Bedrock, AWS IoT Core, and Amazon DocumentDB, United Airlines is transforming passenger experiences, increasing efficiency and security, and shaping the intelligent airport of tomorrow.

Learn how Air Canada in the travel industry gained scalability and reliability while optimizing costs by migrating its on-premises VDI to AWS.

Supporting better employee and customer experiences, running the business with greater efficiency, and preparing the runway for growth.

A year after Airbnb launched, the company decided to migrate nearly all of its cloud computing functions to AWS. As the company has grown, it has adopted almost all of the features AWS provides.