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Starbucks Builds Seamless Customer Experiences on AWS
Starbucks is a Seattle-based global coffee company with approximately 10,000 company-owned stores in North America.
In this video, learn how the company uses Amazon Web Services (AWS) to build a customer rewards and commerce platform that is flexible, reliable, and scalable to support millions of customers. “If anybody’s ever mobile ordered from their app at Starbucks, that entire engine is built on AWS. We felt that gave us a lot more flexibility to spin up more channels, and to do the massive scale that we see everyday,” says Jeremy Graham, vice president of digital platform engineering at Starbucks.
If anybody’s ever mobile ordered from their app at Starbucks, that entire engine is built on AWS."
Jeremy Graham Vice president of digital platform engineering at Starbucks.
Delivery Hero went from an ambitious idea to the leading local delivery company. With the mission to deliver anything, straight to customer’s doors, Delivery Hero began building on Amazon Web Services (AWS) about a month after its launch. It is now on the forefront of innovation, operating a network of brands in 70 countries across four continents.
In 2018, Korean Air began migrating its entire IT infrastructure to the cloud. Then in 2021, it became the first global, full-service carrier to complete an all-in migration to Amazon Web Services (AWS). As an innovator in the aviation industry, Korean Air chose to build on AWS, and it launched its new website and mobile app 90 percent faster than possible with its former on-premises infrastructure. Continuing to innovate on behalf of its customers and workforce, the airline is developing an online one-step buying option and AWS-powered machine learning tools to create predictive, pre-emptive maintenance for its aircraft fleet.
Lonely Planet, is a premier travel media company tested multiple generative AI solution vendors and found Amazon Bedrock to be 78% more cost-effective for their travel use case. Further to that, they were able to generate experiences and itineraries at 80% less the cost of manually curating them.
Organizations of all sizes across all industries are transforming their businesses and delivering on their missions every day using AWS. Contact our experts and start your own AWS journey today.
