In this webinar, AWS experts Justin Freeman and Nikhil Shetty discuss how Amazon Kendra's intelligent search can revolutionize customer experience in SaaS applications. They explore Kendra's key features including natural language understanding, semantic search, and multi-tenancy support. The presenters demonstrate how Kendra solves common search challenges faced by enterprises and SaaS providers, showcasing its ability to deliver highly relevant results and improve user productivity. They also cover Kendra's analytics capabilities, customization options, and integration with other AWS services. The webinar concludes with information on setting up a proof of concept and highlights the benefits of using Kendra for embedded search in SaaS products.