AWS Partner Network (APN) Blog
Author: Deenadayaalan Thirugnanasambandam
Deenadayaalan Thirugnanasambandam is a Solution Architect at AWS. He provides prescriptive architectural guidance and consulting that enable and accelerate customers’ adoption of AWS
Intelligent Call Routing Using Amazon Fraud Detector and Amazon Connect
Amazon Fraud Detector is a fully managed service that makes it easy to identify potentially fraudulent online activities, such as online payment fraud and the creation of fake accounts. Learn how APN Premier Consulting Partner TCS has been integrating Amazon Fraud Detector to detect spam calls and route them efficiently using Amazon Connect. Used together, these AWS services can distinguish your genuine customers from spam or fraudulent callers.