AWS Partner Network (APN) Blog
Author: Swapnil Paranjpe
Engage360 is an Amazon Kendra-Powered App to Optimize Search and Recommendation Experience in Salesforce CRM
Engage360, built by Persistent Systems and powered by Amazon Kendra, is a security-certified app on Salesforce AppExchange that lets you provide machine learning-powered search and recommendations right inside Salesforce Sales Cloud, Salesforce Service Cloud, and Salesforce Financial Services Cloud. It transforms how Salesforce users securely discover, access, and deliver relevant knowledge distributed across disparate enterprise information silos and content formats.