Category: Best Practices

AWS offers programs and benefits that help partners of all sizes transform and improve their customer experience. Learn more about the tools, mechanisms, resources, and technical paths available to AWS Partners that can help them dive deeper into their AWS relationship, identify superpowers, and make the most of the AWS resources and programs available to support continued growth and success. Take advantage of APN programs to help you grow your business and reach your target customers.

One of the top challenges in operating a software-as-a-service (SaaS) solution is measuring the resource consumption of individual tenants in order to understand their usage patterns, attribute costs, and more. The dynamic nature of SaaS environment and shifting needs makes it even more challenging. Explore how you can use the tenant resource consumption data you gathered to optimize your SaaS architecture, to improve operational footprint of SaaS environment and to drive business decisions.

As our world becomes increasingly tech-reliant, it’s never been a better time to learn in-demand digital skills. In fact, research from Gallup and AWS shows that, across 19 surveyed countries, the average worker with advanced digital skills in high-income countries earns 50% more than similar workers who don’t use digital skills. Explore four ways that AWS Partner Training and Certification provides AWS Partner employees with the fastest route to learning about the cloud.

AiDA Technologies launched new Fraud-Waste-Abuse detection solution, SMART-FRAUD, in partnership with AWS SaaS Factory. SMART-FRAUD uses AI to monitor health insurance claims to unearth cases of irregular behaviors such as claims fraud, over-charging, over-servicing, and other unusual behaviors. Learn how a successful SaaS transformation improves the synergy between the technical, business, and operational aspects of the teams, and overall cultural transformation of the organization.

Over the past couple of years, enterprises have increasingly started to adopt containers to increase IT agility. Often, Kubernetes is being used as the platform to power these efforts. Managing traditional Kubernetes clusters can be difficult and require a lot of time and know-how to set up and operate, especially at scale. Hear from AWS Ambassador Jarosław Grząbel, a cloud architect at SoftServe, how to run Kubernetes in an enterprise IT environment.

As with most industry segments, financial services are experiencing a shift towards the software-as-a-service business and delivery model. Explore how partnering with the AWS SaaS Factory team, Prometeia created a new platform as a SaaS solution on AWS. Prometeia is a leading provider of advisory services, tech solutions, and research insights. A unique combination of skills has made Prometeia a leading European company for risk and wealth management solutions, as well as services for institutional investors.

IBM and Amazon are both signatories of The Climate Pledge, a commitment to reach net-zero carbon emissions by 2040—10 years ahead of The Paris Agreement. Learn how SaaS providers can optimize applications by implementing best practice recommendations from AWS, and review a few examples from IBM to optimize SaaS applications for sustainability and track the results via dashboard. Every action you take contributes to your organization’s broader sustainability goals.

The growth of cloud and managed services presents Managed Service Providers (MSPs) with a unique opportunity to grow their business. In this era of change, MSPs must look beyond traditional cloud operations and infrastructure. By expanding your services and building an in-house CCoE, and with guidance from the AWS Managed Service Provider Program, you can evolve your MSP business from the outdated, traditional framework into one that is truly next-generation.

Most applications require a form of identity service to manage, authenticate, and authorize users. In SaaS applications, multi-tenancy adds specific challenges to this task. To meet these needs, SaaS builders must consider integrating with an identity service provider. AWS services such as Amazon Cognito or AWS Partner services like Auth0 provide deep expertise in the field and allow you to focus on your SaaS application’s value proposition while relying on a secure, feature-rich identity provider.

Every SaaS architecture must introduce mechanisms and policies that prevent noisy neighbor conditions. Getting these policies right is essential to building a robust SaaS solution that delivers a consistent experience to customers. This post looks at the different strategies that can be used to introduce the throttles (transaction rate) and quotas (transaction volume) that manage each tenant’s activity, exploring the various AWS services that can be used to bring these concepts to life.