AWS Partner Network (APN) Blog

Updated MSP Partner Program Validation Checklist – Version 3.2

AWS MSP ProgramWe are excited to share the latest updates to our AWS Managed Services Provider (MSP) Partner Program requirements in version 3.2 of the Validation Checklist.

This version reflects our most recent program criteria, with improvements focused on raising the bar for both our MSP Partner and Amazon Web Services (AWS) customer experiences. It also reflects feedback from the MSP Partner community and our audit team.

Download the AWS MSP Partner Program Validation Checklist v3.2 >>

What is the AWS MSP Partner Program?

The AWS MSP Partner Program was developed out of AWS customers’ requests to help them identify APN Partners who could help them migrate, run, and optimize their AWS workloads. The program was thus created to align customers with a set of validated next-generation APN Partners who could deliver this full experience: plan/design >> build/migrate >> run >> optimize.

In addition to a robust set of requirements, the MSP Partner Program also incorporates the use of a third-party validation audit that brings value to both the participating APN Partners and to AWS customers who can confidently identify qualified MSP Partners.

What’s New or Different in Version 3.2?

The focus of the changes from v3.1 to v3.2 has been clarifying, simplifying, and improving the MSP Partner experience. A streamlined Renewal Audit process was introduced in v3.1, and v3.2 further incorporates a Renewal Audit Waiver option for eligible MSP Partners.

The full list of changes are:

  • Updated Annual Renewal Audit process and details (see Audit Process & Timing)
  • Added Renewal Audit Waiver Option (see Audit Process & Timing)
  • Added Impact of Merger, Acquisition & Divestiture Activity (see Audit Process & Timing)
  • Added definitions for Reference and Case Study (see Definitions)
  • Updated and clarified acceptable evidence for 1.6, 2.2, 4.5, 7.x, 8.1.10, 8.1.11, and 10.x
  • Added AWS Services to 3.1—Amazon Aurora, AWS Database Migration Service (AWS DMS), Amazon GuardDuty, AWS CloudHSM, AWS Key Management Service (AWS KMS), and AWS Systems Manager
  • Updated references to Detailed Billing Report to now reflect Cost & Usage Report
  • Updated references and link to APN Portal that now points to APN Partner Central
  • Updated evidence requirements for 9.6.1, 9.6.2, and 9.6.3 to specify case studies, in place of use cases (see Definitions)
  • Removed section 12.0 Service Reporting and consolidated these items into a single requirement—9.14 Customer Reports
  • Removed DevOps requirements from section 9 and moved to section 10.0 DevOps
  • Moved section 14.0 SLA Optimization to 11.3
  • Provided automatic credit for sections 7.0 Infrastructure & Application Migration Capabilities and 10.0 DevOps for Partners who hold the relevant AWS Competencies (see sections 7.0 and 10.0 for details)

APN Partners entering the program, or MSP Partners renewing their program status, will be required to use Version 3.2 of the Validation Checklist for all audits as of April 1, 2018.

Where Can I Find More Information?

For more info, please contact your Partner Development Rep (PDR), Partner Development Manager (PDM), or Partner Solutions Architect (PSA). You can also find information here:

Still have questions? Reach out to your PDM or Alliance Manager, or email the AWS MSP Program team at aws-msp@amazon.com.