AWS Architecture Blog

Priyanka Kulkarni

Author: Priyanka Kulkarni

Priyanka Kulkarni is a Solutions Architect working with Worldwide Public Sector - India. Priyanka has 15+ years of experience in data analytics and application development. Priyanka is passionate about modernizing traditional platforms to cloud adoption and building highly available, elastic, scalable, and secure solutions on AWS for customers and partners.

Figure 3. Solution architecture of DR on AWS for a third-party IVR solution

Disaster Recovery (DR) for a Third-party Interactive Voice Response on AWS

Voice calling systems are prevalent and necessary to many businesses today. They are usually designed to provide a 24×7 helpline support across multiple domains and use cases. Reliability and availability of such systems are important for a good customer experience. The thoughtful design of a cost-optimized solution will allow your business to sustain the system […]