Category: Customer Solutions

Many organizations struggle to effectively manage and derive insights from the large amount of unstructured data locked in emails, PDFs, images, scanned documents, and more. The variety of formats, document layouts, and text makes it difficult for any standard Optical Character Recognition (OCR) to extract key insights from these data sources. To help organizations overcome […]

This blog post helps customers in mitigating distributed denial-of-service (DDoS) using AWS Shield Advanced, AWS WAF, and data science. We explore how to use these services along with machine learning (ML) to detect and mitigate DDoS attacks. Bad actors conduct DDoS attacks using botnets. Through botnets, attackers look for zero-day vulnerabilities—specifically on network devices such […]

To remain competitive in a marketplace that increasingly views transportation as a service emphasizing customer experience, vehicle capabilities and mobility applications need to improve and increase value over time, much like the internet of things and smart phones have done. Vehicle manufacturers and fleet operators are responding to this change by using data to inform […]

Every pharmaceutical company manufacturing medicine must provide customers nationwide with a method to report adverse events following medicine usage as well as emergency assistance as needed. To comply with regulatory policy and enable an Adverse Events Reporting System (AERS), pharma companies must provide dedicated, toll-free phone numbers and contact center agents to handle inbound calls. […]

April, 2026: Aurora Serverless v2 has been renamed Aurora serverless. No action required. In this blog post, we show you how to build an event-driven and serverless solution for property leasing and search that is scalable and resilient. This solution was created for AvalonBay Communities, Inc.—a leading residential Real Estate Investment Trusts (REITs). It enables: […]

Leading modern application platform space OutSystems is a low-code platform that provides tools for companies to develop, deploy, and manage omnichannel enterprise applications. Security is a top priority at OutSystems. Their Security Operations Center (SOC) deals with thousands of incidents a year, each with a set of response actions that need to be executed as […]

When building a Customer Data Platform (CDP), advertising and marketing Independent Software Vendors (ISVs) face a unique set of challenges. The ISV can help organizations with the heavy lifting required to build, secure, and maintain near real-time, high volume CDPs. However, architecting CDPs using traditional on-premises technologies can introduce multiple complexities and can limit deployment […]

AWS Organizations gives customers the ability to consolidate their billing across accounts. This reduces billing complexity and centralizes cost reporting to a single account. These reports and cost information are available only to users with billing access to the primary AWS account. In many cases, there are members of senior leadership or finance decision makers […]

Delivering personalized customer experiences enables organizations to improve business outcomes such as acquiring and retaining customers, increasing engagement, driving efficiencies, and improving discoverability. Developing an in-house personalization solution can take a lot of time, which increases the time it takes for your business to launch new features and user experiences. In this post, we show […]

Signeasy is a leading eSignature company that offers an easy-to-use, cross-platform and cloud-based eSignature and document transaction management software as a service (SaaS) solution for businesses. Over 43,000 companies worldwide use Signeasy to digitize and streamline business workflows. In this blog, you will learn why and how Signeasy used AWS Serverless to create a SaaS […]