Business Productivity
Author: Jillian Munro
Jillian Munro is a Program Manager for the Amazon Chime SDK. Jillian is focused on Amazon Chime SDK education and awareness.
In the Realm of Artificial Intelligence and Machine Learning: Exploring Amazon Chime SDK’s Audio Science Innovations
Introduction I recently had the chance to sit down with Mike Goodwin, Sr Manager Applied Science for Amazon Chime SDK to discuss his team’s work and gain a deeper understanding of their latest innovations. As a driving force behind new audio technologies, the Amazon Chime SDK is continually pushing the boundaries of what is possible […]
Monitoring Voice Communications: Building a Dashboard for Amazon Chime SDK Voice Connectors using CloudWatch
Introduction When creating an Amazon Chime SDK Voice Connector dashboard with the help of Amazon CloudWatch’s robust monitoring capabilities, you can proactively identify and address issues that may arise, ensuring uninterrupted and high-quality voice communication. Amazon Chime SDK Voice Connector is a cloud-based service that provides Session Initiation Protocol (SIP) trunking for voice calling. It […]
Streamlining Media Workflows: Amazon Chime SDK’s Advanced Composition Capability for Media Pipelines
On 7/24/2023, Amazon Chime SDK introduced enhancements to the composition capability of media pipelines in Amazon Chime SDK. These enhancements enable the combination of multiple video streams and screen sharing into a unified virtual presentation. Users can overlay videos and create dynamic transitions to enhance the visual experience. Additionally, 10 new layout elements have been […]
Effortlessly Summarize Phone Conversations with Amazon Chime SDK Call Analytics: Step-by-Step Guide
August 2025: For conversational analytics, refer to Amazon Connect Contact Lens with external voice. Introduction The Amazon Chime SDK Call Analytics Real-Time Summarizer is a solution that provides real-time summarization of the phone conversation held through Amazon Chime SDK Voice Connector that leverages the Amazon Chime SDK call analytics to provide real-time summarization of phone […]
Optimizing Communication Infrastructure by Analyzing CDRs (Call Detail Records)
Amazon Chime SDK Voice Connector is a cloud-based service that provides SIP trunking for voice calling. It is widely used by businesses and organizations to facilitate communication with customers and partners. With Amazon Chime Voice SDK Connector, you can connect your existing phone system to the cloud and take advantage of features such as scalability, […]