Business Productivity
Author: Narasimha Chari
Chari is a Principal Product Manager for the Amazon Chime SDK service team where he focuses on machine learning applications to audio and video communications and analytics. Outside of work, Chari enjoys spending time with his family, and going for runs in the hills.
Get higher quality call recordings using Amazon Chime SDK call analytics
Voice enhancement for call recordings using machine-learning-powered denoising and a new speech superresolution model Why is it important to have higher quality audio recordings? Organizations record phone calls and archive call recordings for a variety of reasons including regulatory compliance and customer service quality control. For example, in many regulated industries, such as financial services, […]
Label multiple speakers on a call with speaker search
August 2025: For conversational analytics, refer to Amazon Connect Contact Lens with external voice. Use Amazon Chime SDK’s call analytics to label speakers in a conference call Why is it useful to label speakers on conference calls? In many multi-party voice communications use cases, it is important to identify and label the active speakers in […]