Business Productivity
Author: Jonathan Y. Johnson
Jonathan is a Sr. Solutions Architect with AWS based in Atlanta, Georgia. His passion is to help customers solve business challenges using AWS services. Outside of work, he enjoys tinkering on his old sailboat 'Seas the Day' and spending time with family.
Add voice bots to your existing telephony services to using Amazon Chime SDK
How can I add Amazon Lex voice bots my existing telephony services? Many customers would like to improve the customer contact experience by incorporating voice chatbots. However, customers may not want to disrupt their telephony infrastructure in order to add this capability — for example, they may wish to leverage existing infrastructure, retain telephone numbers, […]