Business Productivity

Category: Alexa for Business

Setup shared devices managed by Alexa for Business on WPA2 Enterprise Wi-Fi

Alexa for Business now allows organizations to setup and connect select Echo devices managed by Alexa for Business to their corporate WPA2 enterprise Wi-Fi network. This new feature, which was available in Beta since October 2018 and is now generally available, uses AWS Certificate Manager Private Certificate Authority (ACM – PCA) to generate device certificates […]

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How to view usage metrics of Alexa in your organization

Alexa for Business launched a new feature called Usage Reports. These reports provide IT administrators a view of how Alexa is being used in their organization. IT admins can view usage metrics across all shared devices managed by Alexa for Business, as well as private skill usage across users and devices. This allows the IT […]

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Announcing Room Booking for Alexa for Business

Alexa for Business launched at re:Invent in 2017 with the mission to help workers be more productive using Alexa. Thousands of customers, like Condé Nast, have deployed Alexa-enabled endpoints throughout their organizations in a wide array of scenarios. One of the most popular features is using Alexa to control conference room equipment and start meetings […]

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Setup shared devices managed by Alexa for Business on WPA2 Enterprise Wi-Fi

Alexa for Business now allows organizations to setup and connect select Echo devices managed by Alexa for Business to their corporate WPA2 enterprise Wi-Fi network. This new feature, available in beta, uses AWS Certificate Manager Private Certificate Authority (ACM – PCA) to generate device certificates based on your corporate root certificate and then distributes them […]

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Calling from a shared address book in Alexa for Business

AWS has released a new feature in Alexa for Business that let you call your contacts from Amazon Echo devices located in meeting rooms, hotel rooms, or shared workspaces. You can already use Alexa for Business to join meetings or dial phone numbers. However, customers asked for the ability to call contacts from a central […]

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Build private skills for Alexa for Business organizations using the new Alexa Skills Kit developer console

We’re excited to announce that the redesigned Alexa Skills Kit (ASK) developer console allows you to publish and distribute Alexa for Business private skills as a developer. Previously, you needed to download and use the Alexa Skills Kit (ASK) Command Line Interface (CLI) to submit and distribute private skills. For a description of the process, […]

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NEW – Monitor connection status for shared devices with Alexa for Business

As an administrator, you can now use Alexa for Business to view and manage the connection status of all your shared devices. For example, you get a notification when a critical number of shared Alexa devices lose network connectivity within a single building. You can then dispatch your resources to resolve the problem. Alexa for […]

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New: Password expiration notification in Alexa for Business

If you’re an administrator, you know that you must periodically rotate passwords for security purposes. Forgetting passwords can be frustrating and sometimes disrupt service. AWS has paid close attention to customer feedback about this issue. Based on what you’ve told us, we added a password expiration notification for Microsoft Exchange service accounts linked to Alexa for […]

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Welcome to the New Business Productivity Blog

The way we work has changed significantly over the last 15 years. With powerful mobile devices and pervasive, reliable high-speed Internet access available almost anywhere, we no longer need to be tied to a traditional office environment to get work done. We are constantly on the go, and we’ve come to expect greater flexibility to […]

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