Business Productivity

Category: Alexa for Business

Using Tableau with Alexa for Business meeting room utilization metrics

Last week, Alexa for Business launched new features to help customers measure and improve their meeting room utilization. These features allow Alexa for Business to track meeting room attendance and release rooms that are booked but not used. Customers can see metrics like total meetings booked in rooms and their associated duration, room attendance rates, […]

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Alexa for Business customers can now query on their organization’s data with Knowledge skills (preview)

Alexa for Business customers can now sign-up to preview Alexa Knowledge skills, a new skill type that enables users, such as employees and customers, to ask questions about an organization’s spreadsheet data without invoking a skill name. Users can ask Alexa about different types of data – org charts, building information, events, FAQs, glossaries, product catalogs, […]

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Alexa for Business announces end of meeting reminders, intelligent room release, and room utilization metrics

Since Alexa for Business launched room booking last year, we have spent a lot of time learning from our customers about the pain points they encounter with shared meeting spaces in their offices. IT administrators, office managers, and users told us the same story: meeting room availability and efficiency is an ongoing challenge. Users described frustrations […]

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Best practices for linking Alexa for Business with Microsoft Office 365

Alexa for Business integrates with popular calendar systems, including Microsoft Exchange, Office 365, and Google G Suite, to provide users with hands-free meeting experiences and room-booking capabilities. Several customers have asked for more details on the integration of Alexa for Business with their Office 365 setup. This post describes the technical details about how Alexa […]

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Using AWS Lambda to automate voice recording deletion in Alexa for Business

With Alexa for Business, employees can use Alexa as their intelligent assistant to be more productive in meeting rooms, at their desks or at home. Alexa for Business has the capability to provide functionality to enrolled users (customers that have linked their personal account with their company’s Alexa for Business account) as well as shared […]

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Now safely catch-up with your work on the go with Echo Auto and Alexa for Business

According to the last United States Census Bureau survey, over 139 million drivers in the US spent an average of 52 minutes per day commuting to their jobs1. We know that many commuters try to use this commute time to check work emails and calendar using their cell phones, which can put their safety at […]

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Now you can ask Alexa to inform meeting participants when you are running late.

Unexpected events such as traffic, or back-to-back meetings can sometimes cause us to be late to our next meeting. Informing meeting participants that we will be late can require multiple steps and we are often not in a position to send this simple message, for example, when we are driving. Starting today, you can ask […]

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Create Alexa Skills for your organization in minutes with Alexa for Business Blueprints

Alexa for Business Blueprints lets Alexa for Business customers create and publish private skills to their organization in minutes without writing a single line of code. Now anyone can choose from dozens of available Skill Blueprints to create custom Alexa experiences that remain private to members of their organization. This feature is available in the U.S. […]

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AWS Announces AI Powered Speech Analytics for Amazon Connect and Amazon Chime Business Calling at Enterprise Connect 2019

This week, AWS will be at Enterprise Connect where we are excited to hear from customers and meet with our partners. We are also announcing new capabilities for our contact center and communications services – Amazon Connect, Amazon Chime, Alexa for Business, and Amazon WorkDocs. To learn more about these new capabilities – read on. […]

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