AWS for Industries
Author: Bob Kwik
Bob Kwik is the Worldwide Head of Airports for AWS. His role is to support customers on their cloud adoption journey. He brings over 20 years of experience in the airport industry. Prior to joining AWS, Bob worked for leading aviation technology companies, and held regional and global leadership roles in sales, business development, technical design and product creation. He has lived and worked in Europe and the USA, and has travelled extensively for business and pleasure. He holds a Masters degree in Engineering from Trinity College Dublin.
From why to wow: How airports can use data to improve the passenger experience
When I tell people that I work in airport technology, they often respond with a story about a recent experience with a delay or disruption at an airport that they think can be solved with technology. Despite the issues in airports last year (caused mainly by a lack of staff for baggage handling and […]
Airports Want to Innovate Faster
I’m fortunate to regularly speak with airport industry leaders. From my conversations with CEOs, as well as commercial, operations, and technology leaders, I’ve noticed a common theme. They are optimistic that the travel industry will continue recovering, and their priority is to improve revenues and the passenger experience. This isn’t surprising given how the industry […]
How Airports Can Innovate by Obsessing over Passenger Experience
Amazon’s culture of customer obsession and AWS Cloud technology can help airports build what’s next in travel. I recently joined Amazon Web Services (AWS) to lead the worldwide airport industry segment. I’ve worked in airport technology for more than 20 years and I’ve seen airports use new technologies to continuously improve and increase capacity. As a […]