AWS for Industries

Chris Featherstone

Author: Chris Featherstone

Chris Featherstone is an AI and data expert who helps organizations improve their business processes and workflows through innovative technology solutions. At AWS Chris specializes in data architectures, chatbots, virtual assistants, and all things artificial intelligence and machine learning specifically for communication service providers and telecommunications customers. With over 26 years of experience, Chris has worked with dozens of enterprise clients to build custom AI, machine learning, and automated conversational interfaces tailored to their needs. His work focuses on optimizing data governance and usage, automating manual tasks, personalizing user experiences, and enabling smarter decision making through data-driven insights and AI/ML. Chris is passionate about the possibilities of AI and its potential to transform businesses. Using his technical and domain expertise, Chris has delivered data and AI solutions that drive real impact for organizations. You will find him speaking at re:Invent as well as other industry conferences. In his spare time, you'll find Chris and his family in the mountains of Montana where they reside.

Generative AI for Telcos: taking customer experience and productivity to the next level feature card_woman at a desktop computer

Generative AI for Telcos: taking customer experience and productivity to the next level

According to a recent Gartner® CEO survey – The Pause and Pivot Year, what is the “top new technology that CEOs believe will significantly impact their industry over the next three years”? You guessed it: Artificial Intelligence. “21% of CEO’s say AI is the top disruptive technology.”i Telcos are not alone in recognizing the immense […]