AWS for Industries

Sushma Gopalakrishnan

Author: Sushma Gopalakrishnan

Sushma is a Solutions Architect at Amazon Web Services (AWS) with over 15 years of technology experience, specializing in Generative AI/ML, Machine Learning Operations (MLOps), and Cloud Operations. Prior to her current role, she served as a Software Development Engineer at Amazon, where she gained extensive experience in building distributed, scalable, and resilient systems using AWS. Throughout her career journey, Sushma has demonstrated leadership in implementing enterprise-scale solutions and driving technological innovation.

Amazon Q Business helps Dine resolve up to 34% more support tickets per hour

Amazon Q Business helps Dine resolve up to 34% more support tickets per hour

Dine Brands Global is one of the largest full-service restaurant companies in the world. It’s the franchisor of the iconic brands, Applebee’s, IHOP, and Fuzzy’s Taco Shop. Like many major restaurant companies, Dine Brands operates through a franchise model, in which individual owners run their restaurants while adhering to brand standards and systems. These franchisees […]