AWS for Industries
Author: Julie Scott
Julie Scott is a Senior Product Marketing Manager, AWS, focused on the Telecom industry. Prior to joining AWS Julie managed industry marketing at BT Group.
Capita transforms customer service with the AI-powered solutions of Amazon Connect
Across industries, from telecommunications providers to government agencies, delivering seamless and personalized experiences is paramount for building strong relationships with customers and citizens. Traditional contact center solutions often struggle to meet the unique needs of modern enterprises and public sector organizations, resulting in long wait times, impersonal interactions, and inefficient issue resolution. This hinders the […]
AWS for Telecom programming highlights at re:Invent 2023
As the largest and most comprehensive Amazon Web Services (AWS) event, AWS re:Invent 2023 brings together the cloud computing community to connect, collaborate, and learn. With hundreds of sessions, workshops, and labs, it’s the perfect place for telco professionals to explore how AWS can help transform their business. re:Invent offers an unparalleled opportunity to learn […]