AWS for Industries
Author: Robin Kanthareuben
Robin Kanthareuben is a seasoned technology leader with more than 20 years of experience in travel, transportation & hospitality space. He has worked with leading airlines, airports, airline alliances, hotel chains & travel technology providers across technology strategy & architecture consulting. He is currently with Amazon Web Services, based in Dubai. In his current role, he partners with business & technology executives in the travel industry helping them leverage cloud and digital technologies to achieve their business goals, transform organizations to become leaders in their space and enable them to provide the best customer experience.
Enable next-generation retailing with a ONE Order system built on AWS
ONE Order, as defined by the International Air Transport Association (IATA), is an industry-led initiative intended to simplify airline reservation, delivery, and accounting systems. It works to gradually phase out the current booking, passenger name records (PNRs), ticketing records, etickets, and electronic miscellaneous documents (EMDs). As part of this directive, IATA has documented the messaging standards, […]
Future of customer experience in airports: ACI Customer Experience Global Summit
Representing Amazon Web Services (AWS), I had the privilege of attending Airports Council International (ACI) World’s Customer Experience Global Summit held in partnership with Kraków Airport. I participated in a panel with airport industry leaders to discuss what can be done to improve the customer experience and to hear their vision for the future. For […]