AWS for Industries

Category: Industries

Challenging times begets innovation for travel and hospitality companies

It’s been said that challenges shouldn’t paralyze you but help discover who you are. We’ve seen time and again how immense challenges bring about incredible innovation. That is especially true today. Around the globe, travel and hospitality companies are taking advantage of the flexibility of the AWS Cloud to innovate quickly and meet the needs […]

Read More

Leveraging healthcare chatbots at your digital front door

Innovations in industries like retail, communication, transportation, and entertainment, have forever changed customer expectations. Information and services can now be accessed immediately from nearly any device in any location. For healthcare, this means patients want new ways to conveniently and quickly access care… and taking their business elsewhere if those needs are not met. In […]

Read More

Preparing for travel and hospitality’s recovery

This post is authored by Roger El Khoury – Founder and Managing Director of Neorcha. — How contactless services in hotels can help the industry bounce back Whilst we’re in the midst of the COVID-19 crisis, hoteliers around the world – as one of the hardest hit sectors globally- are preparing for a new normal. […]

Read More

Learning from the frontlines of travel and hospitality

There are only three measurements that tell you nearly everything you need to know about your organisation’s overall performance: employee engagement, customer satisfaction, and cash flow. – Jack Welch Imagine having access to detailed, insightful, and ongoing feedback from your most frequent technology product users, culminating in an increase in your profitability. Would you refuse? […]

Read More

Global OHDSI COVID-19 Study-A-Thon Produces Important Insights

What happens when a pandemic cancels your annual scientific meeting? You improvise. The Observational Health Data Sciences and Informatics (OHDSI, pronounced “odyssey”) community planned to celebrate recent research initiatives and discuss future efforts during the annual European Symposium at Oxford University in late March. COVID-19 had other plans. Opting to flatten the curve, symposium organizers […]

Read More

How utility executives elevate the customer experience with Amazon Connect

Utility executives share common benchmark success metrics when reporting to stakeholders including customers, regulators, elected officials, and investors. Regulated investor-owned utilities focus on long-term metrics such regulated rates of return (ROR) and service reliability benchmarks such as Customer Average Interruption Duration Index (CAIDI). Energy retail executives focus closely on customer satisfaction (CSAT) scores and customer […]

Read More

How natural language processing can uncover value from unreachable data in the modern medical ecosystem

The Dark Data Problem Up to 80% of your organization’s medical patient data is untapped, undervalued, or unused Imagine walking into a physician’s office for a checkup. As you describe some pain you’ve been having in your left knee, the doctor barely looks up from the screen as she clatters away on the keyboard, taking […]

Read More

Five bets for the next five years: Technology transformations in the restaurant business

During my career in the restaurant business, technology went from being a standalone, assembly-language based point-of-sale system with limited functionality and importance to a highly integrated, mission-critical ecosystem. Looking back, much of the timing and nature of this evolution was not predictable, but there were certain clear trends that informed pre-emptive bets. These in turn, […]

Read More

How to analyze well drilling reports using natural language processing

September 8, 2021: Amazon Elasticsearch Service has been renamed to Amazon OpenSearch Service. See details. Eighty percent of all company data is unstructured. Energy companies are not the exception. One example is weekly and daily reports for drilling and production activity.  These reports include information about actions performed in the field to remediate common issues during […]

Read More

Oil and gas companies get practical about cloud innovation to digitally transform

The oil and gas industry is certainly no stranger to innovation—whether it’s successfully drilling in the Gulf of Mexico, or on the opposite spectrum, the desert, or other places previously thought impossible to reach. In more recent times, the focus has been on innovation through digital technology. A World Economic Forum report notes that “as […]

Read More