Category: Retail

Retailers struggle to keep up with evolving customer expectations because their rigid commerce platforms can’t be easily changed. However, many retailers have found there’s an alternative approach that gives them the agility to innovate and keep up with customer demands. The MACH Alliance was formed to advocate for composable, open, and future-proof architecture that’s microservices-based, […]

It’s not the end of the physical store The retail industry worldwide has been in the throes of change for a decade as shoppers’ expectations and behaviors evolve dramatically. The pandemic upended previously cherished notions and accelerated the rise of online shopping. Many younger shoppers with high digital awareness now dot the landscape. Yet, paradoxically, […]

In an era dominated by ecommerce and digital shopping trends, the traditional brick-and-mortar retail store stands at a crossroads. The rise of online shopping has redefined consumer expectations, prompting retailers to seek innovative strategies to revitalize in-store experiences. Amid this landscape, generative artificial intelligence (AI) emerges as a groundbreaking technology with the potential to reinvigorate […]

One of the biggest challenges faced by online retailers is shopping cart abandonment, where customers add items to their shopping carts but ultimately leave the website without making a purchase. To overcome this hurdle and optimize sales opportunities, businesses must prioritize the implementation of efficient customer notification and insight strategies. These strategies play a vital […]

As retailers around the world are experiencing unprecedented disruption, industry leaders are demonstrating resilience, tenacity, and a capacity for innovation. We’ve embarked on a series of conversations with executives from Amazon Web Services (AWS) strategic partners, to showcase their leadership and innovation in challenging times. In the latest installment of our Retail Partner Executive Conversations […]

The grocery industry is not what it used to be. Reshaped by economics, technology, and a new generation of shoppers with different expectations and behaviors, food retailers have been challenged to deliver on their brand promises while creating competitive differentiation. The lingering effects of COVID, rising inflation, and a continuing tight labor market have all […]

How to reinvent the in-store experience, improve operational efficiency, and accelerate innovation with Smart Store solutions on AWS. Although ecommerce sales soared during the COVID-19 pandemic, physical stores aren’t going away anytime soon—in fact, physical stores matter even more today. That’s because stores remain a popular destination for shoppers to discover, research, see, touch, and […]

In a perfect world retailers would never be out of stock, but unexpected demand can thwart the best intentions. Grocers are out of stock 8.2% of the time on average and as high as 15% for promoted items, putting $7-12B of sales at risk. The next best alternative is to offer a similar product that […]

Over the years, retail has seen seismic shifts due to the emergence of new technologies. Examples include the barcode, ecommerce, and mobile phones, all of which had a profound impact on the way shoppers buy from retailers, resetting consumer expectations. (The same could be said for non-technical inventions like the supermarket format and malls, but […]

Several years ago, Aptos embarked on a journey to redefine and disrupt the retail software landscape. Recognizing that consumers’ shopping behaviors and expectations have irrevocably changed, Aptos believes that retail technology stacks should, too. After years of intense innovation, Aptos launched Aptos ONE, a cloud-native, microservices-based unified commerce platform. This new platform, which takes advantage […]