Artificial Intelligence
Author: Ajay Swamy
Ajay Swamy is Senior Product Lead at AWS Solutions Group. He is responsible for managing a portfolio of AWS Solutions that offers quick, easy to deploy cloud-based solutions for complex technical and business problems. He is based in NYC.
Principal Financial Group uses QnABot on AWS and Amazon Q Business to enhance workforce productivity with generative AI
In this post, we explore how Principal used QnABot paired with Amazon Q Business and Amazon Bedrock to create Principal AI Generative Experience: a user-friendly, secure internal chatbot for faster access to information. Using generative AI, Principal’s employees can now focus on deeper human judgment based decisioning, instead of spending time scouring for answers from data sources manually.
Delight your customers with great conversational experiences via QnABot, a generative AI chatbot
QnABot on AWS (an AWS Solution) now provides access to Amazon Bedrock foundational models (FMs) and Knowledge Bases for Amazon Bedrock, a fully managed end-to-end Retrieval Augmented Generation (RAG) workflow. You can now provide contextual information from your private data sources that can be used to create rich, contextual, conversational experiences. In this post, we discuss how to use QnABot on AWS to deploy a fully functional chatbot integrated with other AWS services, and delight your customers with human agent like conversational experiences.