Artificial Intelligence
Author: Deepak Kovvuri
Deepak Kovvuri is a Senior Solutions Architect at AWS supporting Enterprise Customers in the US East area. He has over 5 years of experience in helping customers architecting a DevOps strategy for their cloud workloads. Some of the areas Deepak focuses on are CI/CD, Systems Administration, Infrastructure as Code, and Container Services. He holds an Masters in Computer Engineering from University of Illinois at Chicago.
Enhance customer support with Amazon Bedrock Agents by integrating enterprise data APIs
Generative AI has transformed customer support, offering businesses the ability to respond faster, more accurately, and with greater personalization. AI agents, powered by large language models (LLMs), can analyze complex customer inquiries, access multiple data sources, and deliver relevant, detailed responses. In this post, we guide you through integrating Amazon Bedrock Agents with enterprise data […]