Artificial Intelligence
Author: Mulay Ahmed and Caroline Lima-Lane
Principal Financial Group accelerates build, test, and deployment of Amazon Lex V2 bots through automation
In the post Principal Financial Group increases Voice Virtual Assistant performance using Genesys, Amazon Lex, and Amazon QuickSight, we discussed the overall Principal Virtual Assistant solution using Genesys Cloud, Amazon Lex V2, multiple AWS services, and a custom reporting and analytics solution using Amazon QuickSight.