Author: Prem Ranga

Customer satisfaction is a potent metric that directly influences the profitability of an organization. With rapid technological advances in the past decade or so, it’s even more important to elevate customer focus in the following ways: Making your organization accessible to your customers across multiple modalities, including voice, text, social media, and more Providing your […]

Technology trends and advancements in digital media in the past decade or so have resulted in the proliferation of text-based data. The potential benefits of mining this text to derive insights, both tactical and strategic, is enormous. This is called natural language processing (NLP). You can use NLP, for example, to analyze your product reviews […]

The University of Maryland, Baltimore County’s Bina lab is a multidisciplinary research lab for employing advanced computer vision, machine learning (ML), and remote sensing techniques to discover new knowledge of our environment, especially in the Arctic and Antarctic regions. The lab’s work is supported by NSF BIGDATA awards (IIS-1947584, IIS-1838230), the NSF HDR Institute award […]

Update August 3, 2022: Minimum requirements for training entity recognizers have been further reduced. You can now build a custom entity recognition model with as few as three documents and 25 annotations per entity type. Additional details available in the Amazon Comprehend Guidelines and quotas webpage and in the blog post announcing the limit reduction. […]

This blog is co-authored by Sarah Jane Hong CSO, Darryl Barnhart CTO, and Ian Thompson CEO of Latent Space and Prem Ranga of AWS. Latent space is a hidden representation of abstract ideas that machine learning (ML) models learn. For example, “dog,” “flower,” or “door” are concepts or locations in latent space. At Latent Space, […]

Even in this digital age where more and more companies are moving to the cloud and using machine learning (ML) or technology to improve business processes, we still see a vast number of companies reach out and ask about processing documents, especially documents with handwriting. We see employment forms, time cards, and financial applications with […]

Time series forecasting is an approach to predict future data values by analyzing the patterns and trends in past observations over time. Organizations across industries require time series forecasting for a variety of use cases, including seasonal sales prediction, demand forecasting, stock price forecasting, weather forecasting, financial planning, and inventory planning. Various cutting edge algorithms […]

Conversational audio data that requires transcription, such as phone calls, doctor visits, and online meetings, often has multiple speakers. In these use cases, it’s important to accurately label the speaker and associate them to the audio content delivered. For example, you can distinguish between a doctor’s questions and a patient’s responses in the transcription of […]

When machine learning (ML) is deployed in production, monitoring the model is important for maintaining the quality of predictions. Although the statistical properties of the training data are known in advance, real-life data can gradually deviate over time and impact the prediction results of your model, a phenomenon known as data drift. Detecting these conditions […]