Artificial Intelligence

Rueben Jimenez

Author: Rueben Jimenez

Rueben Jimenez is a Sr Solutions Architect at AWS. In his role, Rueben works with strategic ISV, Salesforce, leaning in on Analytics and AI/ML services and solutions. Over the past 4 years, Rueben has worked across Salesforce business units from Marketing Cloud, Corp-IT, and Platform ( Slack, Tableau, MuleSoft, Heroku) delivering scalable solutions.

Boost team innovation, productivity, and knowledge sharing with Amazon Q Apps

In this post, we demonstrate how Amazon Q Apps can help maximize the value of existing knowledge resources and improve productivity among various teams, ranging from finance to DevOps to support engineers. We share specific examples of how the generative AI assistant can enable surface relevant information, distill complex topics, generate custom content, and execute workflows—all while maintaining robust security and data governance controls.

Boosting team innovation, productivity, and knowledge sharing with Amazon Q Business – Web experience

This post shows how MuleSoft introduced a generative AI-powered assistant using Amazon Q Business to enhance their internal Cloud Central dashboard. This individualized portal shows assets owned, costs and usage, and well-architected recommendations to over 100 engineers.