Artificial Intelligence
Author: Sachin Jain
Sachin is a Senior Solutions Architect at Amazon Web Services (AWS) with focus on helping Healthcare and Life-Sciences customers in their cloud journey. He has over 20 years of experience in technology, healthcare and engineering space.
How healthcare payers and plans can empower members with generative AI
In this post, we discuss how generative artificial intelligence (AI) can help health insurance plan members get the information they need. The solution presented in this post not only enhances the member experience by providing a more intuitive and user-friendly interface, but also has the potential to reduce call volumes and operational costs for healthcare payers and plans.