Artificial Intelligence
Author: Sarat Guttikonda
Sarat Guttikonda is a Global Solutions Architect at Amazon Web Services. He is a serverless enthusiast, and helps Financial Services customers deploy secure, resilient and scalable applications on AWS.
Improve transcription accuracy of customer-agent calls with custom vocabulary in Amazon Transcribe
Many AWS customers have been successfully using Amazon Transcribe to accurately, efficiently, and automatically convert their customer audio conversations to text, and extract actionable insights from them. These insights can help you continuously enhance the processes and products that directly improve the quality and experience for your customers. In many countries, such as India, English […]