Artificial Intelligence

Category: Customer Solutions

A workflow diagram showing a data processing pipeline. Starting with "Get Case", it flows through several steps including a browser-based UI agent task, information extraction, and Human-in-the-loop processing. It also saves each case’s progress, updates the database, writes to Excel, and finally uploads to Amazon S3. The process runs while cases exist. Icons represent each step connected by directional arrows.

Kitsa transforms clinical trial site selection with Amazon Quick Automate

In this post, we’ll show how Kitsa, a health-tech company specializing in AI-driven clinical trial recruitment and site selection, used Amazon Quick Automate to transform their clinical trial site selection solution. Amazon Quick Automate, a capability of Amazon Quick Suite, enables enterprises to build, deploy and maintain resilient workflow automations at scale.

Content-Filter-Architecture

Responsible AI: How PowerSchool safeguards millions of students with AI-powered content filtering using Amazon SageMaker AI

In this post, we demonstrate how PowerSchool built and deployed a custom content filtering solution using Amazon SageMaker AI that achieved better accuracy while maintaining low false positive rates. We walk through our technical approach to fine tuning Llama 3.1 8B, our deployment architecture, and the performance results from internal validations.

Enhance agentic workflows with enterprise search using Kore.ai and Amazon Q Business

In this post, we demonstrate how organizations can enhance their employee productivity by integrating Kore.ai’s AI for Work platform with Amazon Q Business. We show how to configure AI for Work as a data accessor for Amazon Q index for independent software vendors (ISVs), so employees can search enterprise knowledge and execute end-to-end agentic workflows involving search, reasoning, actions, and content generation.

Rox accelerates sales productivity with AI agents powered by Amazon Bedrock

We’re excited to announce that Rox is generally available, with Rox infrastructure built on AWS and delivered across web, Slack, macOS, and iOS. In this post, we share how Rox accelerates sales productivity with AI agents powered by Amazon Bedrock.

How Hapag-Lloyd improved schedule reliability with ML-powered vessel schedule predictions using Amazon SageMaker

In this post, we share how Hapag-Lloyd developed and implemented a machine learning (ML)-powered assistant predicting vessel arrival and departure times that revolutionizes their schedule planning. By using Amazon SageMaker AI and implementing robust MLOps practices, Hapag-Lloyd has enhanced its schedule reliability—a key performance indicator in the industry and quality promise to their customers.

Multi Agent Graph

How PropHero built an intelligent property investment advisor with continuous evaluation using Amazon Bedrock

In this post, we explore how we built a multi-agent conversational AI system using Amazon Bedrock that delivers knowledge-grounded property investment advice. We explore the agent architecture, model selection strategy, and comprehensive continuous evaluation system that facilitates quality conversations while facilitating rapid iteration and improvement.

Build Agentic Workflows with OpenAI GPT OSS on Amazon SageMaker AI and Amazon Bedrock AgentCore

In this post, we show how to deploy gpt-oss-20b model to SageMaker managed endpoints and demonstrate a practical stock analyzer agent assistant example with LangGraph, a powerful graph-based framework that handles state management, coordinated workflows, and persistent memory systems.

Streamline access to ISO-rating content changes with Verisk rating insights and Amazon Bedrock

In this post, we dive into how Verisk Rating Insights, powered by Amazon Bedrock, large language models (LLM), and Retrieval Augmented Generation (RAG), is transforming the way customers interact with and access ISO ERC changes.