Category: Technical How-to

In this post, we explain how setting up a cache for frequently accessed translations can benefit organizations that need scalable, multi-language translation across large volumes of content. You’ll learn how to build a simple caching mechanism for Amazon Translate to accelerate turnaround times.

In today’s fast-paced digital world, streamlining workflows and boosting productivity are paramount. That’s why we’re thrilled to share an exciting integration that will take your team’s collaboration to new heights. Get ready to unlock the power of generative artificial intelligence (AI) and bring it directly into your Slack workspace. Imagine the possibilities: Quick and efficient […]

Name entity recognition (NER) is the process of extracting information of interest, called entities, from structured or unstructured text. Manually identifying all mentions of specific types of information in documents is extremely time-consuming and labor-intensive. Some examples include extracting players and positions in an NFL game summary, products mentioned in an AWS keynote transcript, or […]

This post explains a generative artificial intelligence (AI) technique to extract insights from business emails and attachments. It examines how AI can optimize financial workflow processes by automatically summarizing documents, extracting data, and categorizing information from email attachments. This enables companies to serve more clients, direct employees to higher-value tasks, speed up processes, lower expenses, enhance data accuracy, and increase efficiency.

This post is co-written with Shamik Ray, Srivyshnav K S, Jagmohan Dhiman and Soumya Kundu from Twilio. Today’s leading companies trust Twilio’s Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of […]

Enable branded user experiences with specialized features like feedback handling and seamless conversation flows personalized for your use case and business needs.

In today’s data-driven business landscape, the ability to efficiently extract and process information from a wide range of documents is crucial for informed decision-making and maintaining a competitive edge. However, traditional document processing workflows often involve complex and time-consuming manual tasks, hindering productivity and scalability. In this post, we discuss an approach that uses the […]

In the ever-evolving landscape of machine learning and artificial intelligence (AI), large language models (LLMs) have emerged as powerful tools for a wide range of natural language processing (NLP) tasks, including code generation. Among these cutting-edge models, Code Llama 70B stands out as a true heavyweight, boasting an impressive 70 billion parameters. Developed by Meta […]

Phishing is the process of attempting to acquire sensitive information such as usernames, passwords and credit card details by masquerading as a trustworthy entity using email, telephone or text messages. There are many types of phishing based on the mode of communication and targeted victims. In an Email phishing attempt, an email is sent as […]

As customers seek to incorporate their corpus of knowledge into their generative artificial intelligence (AI) applications, or to build domain-specific models, their data science teams often want to conduct A/B testing and have repeatable experiments. In this post, we discuss a solution that uses infrastructure as code (IaC) to define the process of retrieving and […]