Tag: Amazon ElasticSearch Service

We’re excited to announce an end-to-end solution that leverages natural language processing to analyze and visualize unstructured text in your Amazon Elasticsearch Service domain with Amazon Comprehend in the AWS Cloud. You can deploy this solution in minutes with an AWS CloudFormation template and visualize your data in a Kibana dashboard. Amazon Elasticsearch Service (Amazon ES) […]

Your users have questions and you have answers, but you need a better way for your users to ask their questions and get the right answers. They often call your help desk, or post to your support forum, but over time this adds stress and cost to your organization. Could a chat bot add value for your customers? Interestingly, a recent poll shows that 44% of people would rather talk to a chat bot than to a human! In this post we provide a sample solution, called QnABot (pronounced “Q and A Bot”). The QnABot uses Amazon Lex and Amazon Alexa to provide a conversational interface for your “Questions and Answers.” This allows your users to ask their questions and get quick and relevant answers.