AWS Messaging Blog
Author: Bruno Giorgini
Bruno Giorgini is a Sr Solutions Architect specialized in AWS Communication Developer Services. When he is not crafting innovative solutions for clients, Bruno enjoys spending quality time with his family, exploring the scenic hiking trails. His passion for technology and its potential to drive business transformation keeps him motivated to deliver impactful solutions for organizations around the world.
Cómo Enviar SMS Internacionales con Números Gratuitos de EE.UU. Usando AWS End User Messaging
AWS End User Messaging ahora admite capacidades de SMS internacional para Números Gratuitos de EE.UU. (TFN). Esta nueva función permite a las empresas usar un solo TFN de EE.UU. para enviar mensajes SMS a más de 150 países, simplificando el alcance global. Beneficia principalmente a clientes que necesitan enviar alertas transaccionales unidireccionales—como contraseñas de un […]
Creando experiencias de cliente con IA mediante un hub de comunicaciones moderno
Los clientes de hoy esperan que las organizaciones satisfagan proactivamente sus necesidades con contenido personalizado, entregado en el momento, lugar y forma de su elección. Buscan interacciones dinámicas y conscientes del contexto con conversaciones sofisticadas a través de todos los canales de comunicación. Esta creciente demanda ejerce presión sobre las organizaciones para transformar sus flujos […]
Automatización de flujos de trabajo con WhatsApp usando AWS End User Messaging Social
En el mundo actual, WhatsApp se ha convertido en una aplicación de comunicación ampliamente utilizada, con más de 2.700 millones de usuarios globalmente. Como propietario de un negocio, probablemente tenga clientes que usan WhatsApp regularmente. Esto presenta una oportunidad para usar WhatsApp como un canal adicional para aumentar su alcance e interactuar con sus clientes […]
Automate AWS End User Messaging US toll-free Number Registrations
Introduction: AWS End User Messaging enables customers to send SMS messages to recipients located across the globe. If you are planning on rolling out SMS across multiple countries, we recommend reviewing this blog. When you send SMS or MMS messages using AWS End User Messaging SMS, you must use a specific origination identity that supports […]
Understanding Google Postmaster Tools (spam complaints) for Amazon SES email senders
Introduction Amazon Simple Email Service (SES) includes a robust set of built-in tools, such as the Virtual Deliverability Manager (VDM), to help senders ensure optimal email deliverability. Additionally, deliverability data from email service providers like Postmaster Tools by Google can provide invaluable insights for all sending domain owners, including those using SES for bulk or […]
Amazon SES: Email Authentication and Getting Value out of Your DMARC Policy
For enterprises of all sizes, email is a critical piece of infrastructure that supports large volumes of communication. To enhance the security and trustworthiness of email communication, many organizations turn to email sending providers (ESPs) like Amazon Simple Email Service (Amazon SES). These ESPs allow users to send authenticated emails from their domains, employing industry-standard […]
Manage Incoming Emails at Scale with Amazon SES
NOTE: This blog was originally published in June 2023 and has been updated on June 6, 2024 to include a link to the announcement of the recently launched feature called Mail Manager, as well as a link to the Amazon SES blog post published on May 22, 2024: “Mail Manager – Amazon SES introduces new email routing […]