AWS Messaging Blog
Category: Technical How-to
Obtaining a short code for sending text messages to US recipients – Part 2
December 2025: The contents of this post are outdated. Please refer to How to Register for a United States (US) SMS Short Code with AWS End User Messaging In my last post, I gave an overview of the benefits of short codes. I also covered several important pieces of information that you should have in […]
Obtaining a short code for sending text messages to US recipients – Part 1
December 2025: The contents of this post are outdated. Please refer to How to Register for a United States (US) SMS Short Code with AWS End User Messaging Many of the customers that I work with use short codes for their SMS use cases. This is especially true in the United States, where short codes […]
Advanced Amazon Pinpoint Templates using Message Template Helpers
Personalization of customer messages is a proven way to increase engagement of promotional and transactional communications. In order to make these communications repeatable and scalable, building personalization through templates is often required. Using the Advanced Template Capabilities feature of Amazon Pinpoint, it’s now possible to create highly customized templates used for email, SMS, and Push […]
Complying with DMARC across multiple accounts using Amazon SES
Introduction For enterprises of all sizes, email is a critical piece of infrastructure that supports large volumes of communication from an organization. As such, companies need a robust solution to deal with the complexities this may introduce. In some cases, companies have multiple domains that support several different business units and need a distributed way […]
Forwarding emails automatically based on content with Amazon Simple Email Service
Introduction Email is one of the most popular channels consumers use to interact with support organizations. In its most basic form, consumers will send their email to a catch-all email address where it is further dispatched to the correct support group. Often, this requires a person to inspect content manually. Some IT organizations even have […]
Create a serverless feedback collector application using Amazon Pinpoint’s two-way SMS functionality
Introduction Two-way SMS communication is used by many companies to create interactive engagements with their customers. Traditional SMS notifications are one-way. While this is valid for many different use cases like one-time passwords (OTP) notifications and security notifications or reminders, some other use-cases may benefit from collecting information from the same channel. Two-way SMS allows […]