AWS Messaging Blog

Category: Uncategorized

Cómo Enviar SMS Internacionales con Números Gratuitos de EE.UU. Usando AWS End User Messaging

AWS End User Messaging ahora admite capacidades de SMS internacional para Números Gratuitos de EE.UU. (TFN). Esta nueva función permite a las empresas usar un solo TFN de EE.UU. para enviar mensajes SMS a más de 150 países, simplificando el alcance global. Beneficia principalmente a clientes que necesitan enviar alertas transaccionales unidireccionales—como contraseñas de un […]

A Complete Guide to Resource Sharing for AWS End User Messaging

Introduction Do you need to send SMS across multiple AWS accounts? Or have you ever wanted to use the same specific 10DLC phone number or branded Sender ID across those accounts? Perhaps your development team needs to test an application in a sandbox account using a production-ready number, or you’re migrating a workload to a […]

Creando experiencias de cliente con IA mediante un hub de comunicaciones moderno

Los clientes de hoy esperan que las organizaciones satisfagan proactivamente sus necesidades con contenido personalizado, entregado en el momento, lugar y forma de su elección. Buscan interacciones dinámicas y conscientes del contexto con conversaciones sofisticadas a través de todos los canales de comunicación. Esta creciente demanda ejerce presión sobre las organizaciones para transformar sus flujos […]

WorkMail uses Okta SSO or PATs

Enable single-sign-on for Amazon WorkMail with IAM Identity Center and Okta Universal Directory

Securing your business email is more critical than ever in today’s digital workplace. To help you protect your users and data in Amazon WorkMail (WorkMail), we regularly introduce security features that give organizations more control and protection for their business email. Thanks to the recently announced integration between WorkMail and AWS Identity and Access Management […]

A Guide to Optimizing SMS Delivery and Best Practices

by Tyler Holmes, Casey Forrest, and Patrick Viker on Permalink Share

If you’re sending critical SMS messages to your users including one-time passwords (OTP), appointment reminders, urgent alerts, and marketing messages, you know how important reliable delivery is. SMS has become the backbone of modern business communications, and for good reason. Its ubiquitous nature and high engagement rates make it the go-to channel for reaching users […]

Update on Support for Amazon Chime

Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. After careful consideration, we have decided to end support for the Amazon Chime service, including Business Calling features, effective February 20, 2026. Amazon Chime will no longer accept new customers […]

WorkMail via MFA or PAT

Improving Security in Amazon WorkMail with MFA

Securing your business email is more critical than ever in today’s digital workplace. To help you protect your users and data in Amazon WorkMail, we have introduced enhanced security features that give organizations more control and protection for their communication platforms. With the integration of AWS Identity and Access Management (IAM) Identity Center, WorkMail now […]

Modernize email sending with Amazon Simple Email Service and Proofpoint SER

As organizations migrate to the cloud, managing email security and delivery becomes increasingly complex. This post explores how Amazon Simple Email Service (SES) and Proofpoint Secure Email Relay (SER) work together to provide a robust solution for modern email sending. Shifting email workflows to the cloud For many organizations, Simple Mail Transfer Protocol (SMTP) relay is […]

How to Create a Big Yellow Taxi to Help Protect Amazon WorkMail

Important Update (10/31/2024) – Amazon WorkMail now supports multi-factor authentication (MFA) through integration with AWS IAM Identity Center! Please see the What’s New announcement and the Amazon WorkMail documentation for more information. Your Organization’s Email May Be at Risk: Lessons from the Microsoft Exchange Online Intrusion and Guidance to Ensure Better Protection. The recent compromise […]

Archiving and sending to final SMTP server

In today’s digital landscape, where email communication plays a vital role in business operations, keeping your email archive secure, compliant, and retrievable is crucial for any business. However, managing the large volume of email data can lead to operational difficulties, including regulatory compliance, maintaining an audit trail, and preventing data loss. That’s where Amazon Simple […]