Category: Uncategorized

Amazon SES Senders: we’ve pushed important changes to improve your sending experience, thanks to your valuable feedback. Based on this feedback we know that one constraint that often created friction was the way SES approached validation on email headers and attachment types (file extensions). Why do I describe the SES constraints on email headers and […]

ISPs are at the heart of the email industry. They manage the inboxes, host the space for email storage, and are ultimately responsible for putting a message in front of the recipient. Especially at major ISPs, there are a tremendous amount of login names (and email addresses) in use. It’s gotten to the point where […]

AWS has been gradually rolling out an improved user interface for the AWS Management Console of different services, and today is SES’s turn! The goal of the console redesign is to enable you to access the same underlying SES functionality more easily, especially on tablet devices. Whether you access the SES console using a desktop […]

We’ve heard your feedback: handling “Address Blacklisted” errors is a major hassle. We have been working to make that experience more intuitive, and are happy to announce that today we launched the blacklist’s replacement, the Amazon SES suppression list. Like the blacklist, the suppression list is a list of recipient addresses that Amazon SES blocks […]

UPDATE ON 5/4/16: This article is deprecated. Please see this article instead: Goodbye blacklist. Introducing the suppression list! We’ve listened to your feedback and are happy to let you know that starting today, you can remove email addresses from the blacklist from within the Amazon SES Console. A blacklisted address is one that Amazon SES will […]

I just wanted to bring your attention to some changes we’ve made to the Amazon SES documentation recently. We have listened to your feedback and are always working to make our documentation more helpful and easier to navigate. The most notable updates we have made are: We incorporated the Getting Started Guide with the Developer […]

The best practice is to only send mail to people who have specifically asked for your mail, and who have recently interacted with your site.  “Interacted” can mean different things to different people, but generally it means they have logged in to your website, they have recently done business with you, or they have opened or […]

As you probably know, Amazon SES has a set of sending limits to control how many emails you can send per 24 hours (your daily sending quota) and how many emails you can send per second (your maximum send rate). Although these limits might seem, well, limiting, we have them in place to protect you. […]

UPDATE: If you weren’t able to make the session in person, you can watch the recorded presentation online at: http://youtu.be/f3xncKCdI_0. Thanks to everyone who shared the hour with us presenting live, came by our booth or had one on one meetings with the Amazon SES team! Next week, Amazon Web Services will host AWS re:Invent […]

Now that we’ve talked about complaints and feedback loops, we are ready to discuss complaint rates. As a reminder, a complaint occurs when an email recipient marks an email message as spam by clicking “This is spam” or “send to spam folder” in their web email client. The Internet Service Provider (ISP) records this as […]