AWS Cloud Operations Blog
Author: Luis Caro
Luis Caro is a Senior Manager for the Solution Architecture Team based in Colombia. His team works with our customers to provide guidance and assistance to help them succeed by adopting AWS technologies and insights from Amazon Culture.
Why you should develop a correction of error (COE)
Application reliability is critical. Service interruptions result in a negative customer experience, thereby reducing customer trust and business value. One best practice that we have learned at Amazon, is to have a standard mechanism for post-incident analysis. This lets us analyze a system after an incident in order to avoid reoccurrences in the future. These […]