Category: Technical How-to

Automation runbooks let you define a set of actions that automate various operations in your AWS environment. Runbooks allow our customers to simply configure automation workflows that they can execute based on either events or a scheduled cadence. These workflows commonly require integration with third-party systems, such as Slack, Jira, and ServiceNow. As of January […]

Organizations building modern applications require a way to gain actionable insights into their Amazon Elastic Compute Cloud (Amazon EC2) workloads. Amazon CloudWatch is a monitoring and observability service that collects operational data from logs, metrics, and events. The service lets customers monitor your resources spread across different accounts or regions in a single view, visualize […]

The AWS Service Management Connector for ServiceNow enables ServiceNow end users to provision, manage, and operate AWS resources natively through ServiceNow. This lets our customers connect a technical operation with a business workflow, perhaps requiring approvals from management or other teams. The key in all of this is empowering and enabling end-users, thereby removing manual […]

Microsoft SCCM (System Center Configuration Manager) enables the management, deployment, and security of devices and applications. Compliance settings in Configuration Manager lets you manage configuration and compliance in your organization. As customers migrate their traditional workloads, they’re also looking for an AWS native solution that provides the flexibility to manage compliance and configuration management on […]

Monitoring applications based on custom metrics is important for a resilient system. One of the mechanisms to generate custom metrics from applications is statsd – a NodeJs process to collect custom application performance metrics periodically. However, statsd doesn’t provide long-term storage, rich querying, visualization, or an alerting solution. Amazon Managed Service for Prometheus and Amazon […]

Container Orchestration platforms, such as Amazon Elastic Kubernetes Service (Amazon EKS), have simplified the process of building, securing, operating, and maintaining container-based applications. Therefore, they have helped organizations focus on building applications. Customers have started adopting event-driven deployment, allowing Kubernetes deployments to scale automatically in response to metrics from various sources dynamically. By implementing event-driven […]

Service Meshes are an integral part of the Kubernetes environment that enables secure, reliable, and observable communication. Istio is an open-source service mesh that provides advanced network features without requiring any changes to the application code. These capabilities include service-to-service authentication, monitoring, and more. Istio generates detailed telemetry for all service communications within a mesh. This telemetry […]

[Update] AWS Control Tower 3.0 now allows you to either select organization-level CloudTrail trails or opt out of Control Tower-managed trails, eliminating the need for the workaround mentioned in this blog. For additional details, refer to the Release notes. The customers that we work with often use multiple AWS accounts to meet their business needs. […]

Backup compliance in AWS includes defining and enforcing backup policies to encrypt your backups, protect them from manual deletion, prevent changes to your backup lifecycle settings, and audit and report on backup activity from a centralized console. AWS Backup Audit Manager, a feature within the AWS Backup service, provides built-in compliance controls for these areas. […]

Organizations have many business reasons to track resource usage across their AWS environments. For example, management and administrative teams want to track operation expenditure, license governance, and asset tracking for their AWS Marketplace solutions across Regions currently in use. A centralized reporting dashboard allows the teams to access this information quickly and efficiently. This post […]