AWS Public Sector Blog
Orange County United Way uses Amazon Connect to optimize 2-1-1 community service
Serving hundreds of thousands of residents in all 34 cities of the region, Orange County United Way provides a wide range of vital community services throughout Orange County, California. After working with Amazon Web Services (AWS) Partner SoftwareONE to migrate its crisis hotline to Amazon Connect in the AWS Cloud, United Way now boasts enhanced call routing, data collection, and supervisory tools. Read this post to learn more.
How startups PointHealth AI and Protege transform health treatment recommendations with AI on AWS
PointHealth AI, a healthcare technology (HealthTech) startup, and Protege, a data innovator specializing in artificial intelligence (AI)-ready datasets, are working with Amazon Web Services (AWS) to combine de-identified demographic and clinical information from millions of patient records, in order to deliver more precise and informed treatment recommendations. This data-informed strategy aims to give doctors the information they need to prescribe the right care for a patient’s unique needs—on the first try.
EdTech announcements and AI customer success stories: Highlights from the AWS re:Invent 2024 EdTech AI Innovation Forum
Learn more about the announcements, innovations, and customer success stories from AWS re:Invent to inspire EdTech innovation in 2025.
HubbleIQ bridges the digital divide with generative AI-powered IT support
Learn how HubbleIQ uses generative AI on AWS to enhance its autonomous IT support services and democratize connectivity in a digital world.
Building belonging in digital student communities with AI on AWS
In today’s rapidly evolving educational landscape, fostering a sense of belonging and engagement is crucial to student success and retention. An August 2024 report by the Institute for Higher Education Policy found that attending to students’ experience and degree of belonging improves academic performance and retention, especially for first-year students from historically underrepresented groups in […]
AWS helps empower small businesses at annual TribalNet conference
TribalNet is an industry group that connects IT leaders, executives, and technology vendors at Native American tribes and tribal enterprises. Founded in 1999, the organization’s mission is Bringing Technology and Tribes Together. AWS fully supports TribalNet and its mission.
AWS at the World Health Summit 2024: Driving digital health innovation and global collaboration
The World Health Summit 2024 served as a pivotal platform for global health leaders, policymakers, and innovators to address pressing healthcare challenges and explore cutting-edge solutions. With more than 3,500 participants from 140 countries, 21,000 online viewers, and 65,000-plus social-media engagements, the summit was a testament to the commitment of global healthcare leaders to addressing health inequities and improving patient outcomes. As a strategic partner to the World Health Summit in 2024, Amazon Web Services (AWS) showcased its efforts and commitment to transforming healthcare by using technology worldwide. Read this post to learn more.
Highlights from the AWS re:Invent 2024 Public Sector Innovation Session
During AWS re:Invent 2024, an Innovation Session presented by Worldwide Public Sector Vice President Dave Levy illustrated how AWS empowers customers to innovate and tackle critical challenges faster and more efficiently using cloud technology and generative artificial intelligence (AI). Take a few minutes to read this post and learn more about the transformative initiatives, inspiring customer stories, and technological developments that help AWS public sector customers improve life on Earth.
How the Wharton School built a virtual TA chat assistant with generative AI on AWS
The Wharton School of the University of Pennsylvania has been at the forefront of business innovation for over 140 years. Recently, Wharton found an opportunity to use generative AI to enhance their students’ learning experience. With support from Amazon Web Services (AWS), Wharton will roll out a virtual teaching assistant (TA) in the autumn of 2024, powered by generative AI, to answer students’ specific course-related questions in real time.
Transforming justice and public safety solutions with CentralSquare and AWS
In critical moments when every second counts, justice and public safety (JPS) agencies need technology solutions that are secure, reliable, and fast. To power these essential solutions—and move agencies to the cloud securely, compliantly, and fast—CentralSquare exclusively builds on AWS infrastructure.









