AWS Public Sector Blog

Category: Customer Solutions

Governments create cloud-enabled constituent engagement systems to solve challenges and innovate communities

A constituent engagement system helps governments communicate, listen, and respond to informational, service, and transactional requests from their communities. Governments across the US are embracing the cloud to optimize constituent engagement systems and improve the experience, reduce and eliminate friction for both enterprise employees and their customers, and manage first contact burdens on staffed, centralized intake points to liberate resources for higher priority initiatives.

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US Navy deploys DevSecOps environment in AWS Secret Region to deliver new capabilities to its sailors

For defense, speed is important—speed to capabilities, speed to delivery, and speed to service. To deliver at the pace required of the US Navy, Naval Information Warfare Center Pacific (NIWC PAC) leveraged the AWS Cloud to accelerate development of new features for the nation’s warfighters and to help address compliance at every stage of their cloud journey.

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How UCL migrated its Moodle virtual learning environment to the cloud in 10 weeks

University College London’s (UCL) virtual learning environment, built on the Moodle learning management system, is at the heart of its digital education infrastructure and used by students all over the world. Before migrating to Amazon Web Services (AWS), its system could handle 2,500 concurrent users. But when the pandemic drove schools and universities to predominantly online teaching, the UCL team wanted to support six times this amount in just 10 weeks. Here’s how they did it with AWS.

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two students walking away from camera through a campus common area

Getting students back to the classroom and student athletes back on the field

According to a recent study conducted by the Institute of Education Sciences (IES), less than half of all US students are back in the classroom full time a full year after the start of the pandemic. As schools look to safely bring students back onsite the fall, with cloud technology, schools can manage their large populations through robust reporting of test results with meaningful statistics around clusters of students who live, learn and play together while meeting state reporting guidelines for point of care testing.

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Supporting the LGBTQ+ communities of L.A. with scalable contact center solutions

The Los Angeles LGBT Center has cared for, championed, and celebrated lesbian, gay, bisexual, transgender, and queer (LGBTQ+) individuals and families in Los Angeles and beyond since 1969. Today, it provides direct services for more LGBTQ+ people than any other organization in the world. The center’s chief information officer, Allen Spiegler, shares how the nonprofit adopted Amazon Connect to scale their crucial contact center services to meet explosive demand—virtually overnight.

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How using AI for predictive maintenance can help you become mission ready

Predictive maintenance solutions involve using artificial intelligence (AI) algorithms and data analytics tools to monitor operations, detect anomalies, and predict possible defects or breakdowns in equipment before they happen. To help keep aircraft mission ready, the Air Force turned to PavCon, LLC, (PavCon), a woman-owned small business, to create an actionable predictive maintenance solution powered by Amazon Web Services (AWS).

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Edunation scales up to 32 times activity by boosting infrastructure with AWS

Using AWS, Edunation seamlessly responded to increasing demand during the COVID-19 pandemic. Edunation collaborates with top educational institutions across the Middle East and North Africa (MENA) region and provides all-in-one learning and school management solutions. Today, the EdTech is on a mission to push learning management systems (LMS) beyond virtual classrooms.

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The power of positive disruption: four ways cloud-based learning is transforming the global classroom

The surge in cloud-based online learning is “positive disruption,” said Melissa Loble, chief customer experience officer at Instructure, the maker of Canvas. She believes online learning has transformed the classroom on a global scale—in many ways for the better. Read four ways that Canvas and other cloud-based learning platforms have disrupted the educational landscape, both for traditional colleges and universities and global programs.

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Dr C Palanivelu, Chairman, Gem Hospital & Research Center, addressing the audience during the virtual conference

Mediknit delivers high-def global surgery workshop with AWS Media Services

Mediknit is an online academy marketplace for healthcare professionals to access on-demand, need-based upskilling programs and professional development programs created by verified educators across the globe. In collaboration with GEM Institute of Laparoscopy and Robotic Surgery, Mediknit provides live surgery streams via the GEM Televersity portal for the continuing medical education (CME) needs of surgeons. With AWS, Mediknit scaled to meet the demand to provide this streaming solution across the globe.

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