AWS Smart Business Blog

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The SMB Data Revolution: Strategies for Growth and Innovation

Data has become the currency of the digital age, and businesses of all sizes recognize its immense value in driving data-driven decision-making, uncovering insights, and fueling growth. However, for small and medium-sized businesses (SMBs), effectively managing and using data analytics can be a daunting challenge. A modern data strategy is crucial for SMBs to stay […]

Data-Driven SMBs Financially Outperform Their Competitors—and the Gap Is Widening

Small and medium-sized businesses (SMBs) are engines of innovation, capable of doing a lot with very little, and they’re always looking for new ways to gain a competitive edge. In hotly contested markets, the success of any business relies on its ability to differentiate itself. It’s why excitement around artificial intelligence (AI)—especially generative AI—has reached […]

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The Value of Upskilling Your SMB’s Employees in Generative AI

Businesses of all sizes and industries are tapping into generative artificial intelligence (AI) to streamline operations and foster creativity, deliver exceptional customer experiences with personalization, and gain valuable insights by analyzing conversational interactions and data. Many small and medium businesses (SMB) find themselves wondering how to effectively harness the power of generative AI to their […]

“Working Backwards” to Drive Customer Experience and SMB Innovation Forward

“The customer is always right” was attributed to and popularized by department store pioneers Marshall Fields (in the US) and Harry Gordon Selfridge (in the UK). It’s a principle that’s aged well. Customer experience was recognized as the cornerstone of a successful organization in the 20th century and it’s an approach that still benefits small […]

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Powering Mental Health Assessments with AI: An SMB’s Innovative Solution

Current mental healthcare screening practices are tedious and error-prone, which cuts into valuable time that healthcare providers could spend on treatment and care. Fortunately, Aiberry is one of the few small and medium businesses (SMBs) at the cutting edge of healthcare technology. Inspired by military applications, it has developed an advanced platform for assessing mental […]

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Six E-Commerce Essentials for Running Your SMB in the Cloud

If you had the ability to change anything about how your small or medium business (SMB) sells online, what would you do? For some owners such as yourself, they might want a website with better uptime and payment systems that detect fraudulent transactions. Others might be laser-focused on how many of their visitors are actually […]