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How far along is your business’s digital transformation? What was once a buzzword has now become commonplace for organizations looking to move manual, disconnected business processes from on-premises servers to the cloud. So it’s no surprise that cloud computing has become an increasingly popular option for businesses of all sizes, offering flexibility, scalability, and cost-effectiveness. […]

What could your business achieve if it had a better understanding of its customers? In a 2022 survey conducted by Gartner, 84 percent of customer service and service support leaders cited customer data and analytics as “very or extremely important” for achieving their organizational goals in 2023. For small or medium business (SMB) owners, these customer […]

For small and medium businesses (SMBs), making the decision to modernize older technologies can unlock vast opportunities. Wisconsin, US-based technology firm VBA is a leading provider of comprehensive software solutions to the health insurance industry. They are a healthcare SMB and their flagship offering, VBASoftware, provides customers with secure and flexible claims processing in the […]

Business intelligence (BI) is an increasingly essential tool for organizations looking to gain a competitive edge, especially for small and medium size businesses (SMBs). The trend is clear: SMBs that use data analytics tools are twice as likely to report revenue growth compared to those that do not. It’s no wonder that the BI market […]

The global workforce is rapidly digitizing. Thanks in part to a pandemic that accelerated the shift to remote work and consumers who demand an optimized supply chain, companies of various sizes are adopting cloud computing to modernize their business and compete in our digital world. However, there is one big question on the minds of […]

In the current economic landscape, the cost of doing business around the world is increasing. Companies of all sizes are facing myriad obstacles, including budget constraints, limited resources, supply chain issues, and ever-changing customer expectations. The pressure to cut costs across all areas makes remaining competitive a challenge—especially for small to medium-sized businesses (SMBs). Can […]

Did you know that the biggest risk for companies to achieve their business objectives is lack of access to human talent? According to a Gartner survey, executives put a talent shortage as a leading issue ahead of implementation costs and security risks. It revealed that lack of talent is the biggest barrier to adopting 64 […]

Ambitious small and medium businesses (SMBs) know the importance of modernizing their systems—it can help them better serve customers, understand trends, and enhance security to name just a few benefits. Brazil-based software firm 4Asset is a provider of software solutions and tools for customers working with the territorial and socio-environmental regulatory processes of land management. […]

With customer expectations constantly evolving, average can no longer keep up in today’s competitive landscape. Better, faster insights can help businesses uncover new opportunities to move from average to advanced. Data-driven decision-making can help businesses plan improvements to existing products or services, highlight customer service successes and opportunities for engagement, and be more responsive to […]

How do the waves of interconnected economic, social, and political disruptions affect small and medium businesses (SMBs)? What key strategies should they be adapting to thrive in such market while still transforming into resilient digital businesses? Global financial challenges have caused systemic changes in the market such as inflation, an IT skills gap, supply chain, […]