Launched in 2006, Amazon Web Services (AWS) is growing by leaps and bounds with hundreds of thousands of customers in 190 countries and the addition of new capabilities and new services at an accelerated pace.

In 2013, we launched 280 significant services and features and as of June this year we've launched 200. With this pace, we need individuals that are passionate about listening to and helping customers, want to work on cutting edge technology, operate/deploy enormous applications, debug challenging issues, and then be the customer's voice inside of AWS.

The AWS Support team is a self-standing P&L with the ability to drive both Free Cash Flow and World Class Customer Experience. We are hiring Software Development Professionals, Support Engineers, Technical Account Managers, Management, Product Managers, and Analysts.

As a member of the AWS Kumo Development team, you will be at the forefront of Cloud technologies with interactions across the full breadth of AWS services. You will be surrounded by people that are smart and passionate about cloud computing. AWS Kumo Development team is looking for exceptional software engineers and product managers to build systems that solve a variety of Information Retrieval, Data Mining, simple user interfaces conveying complex information, scalable systems and other technical challenges. Work across all AWS Customers big and small as they move their infrastructure to the cloud.

One example is AWS Trusted Advisor which Jeff Bezos discussed in The 2013 Amazon Annual Shareholder Letter. AWS Trusted Advisor monitors customer configurations, compares them to known best practices, and then notifies customers where opportunities exist to improve performance, enhance security, or save money. Yes, we are actively telling customers they’re paying us more than they need to.

You will get firsthand experience interacting across all AWS services such as EC2, RDS, S3, Redshift, DynamoDB and others.

We are hiring for Software Developers, Principal Engineers, DBA's, and Software Development Managers. Send resumes to kumo-jobs@amazon.com to apply, or click here to see all open roles.

An AWS Technical Account Manager (TAM) is on the forefront of support for our largest and most innovative customers. Requiring a unique skill set of people skills and broad technical acumen, our TAMs are integral parts of an enterprise customer’s experience with AWS. TAMs go well beyond break-fix support by advising customers on technical and strategic decisions related to AWS and becoming a true technical partner to their business. An AWS TAM watches over their customer and guides them through issues both major and minor. The TAM is the customer’s advocate within AWS and works closely with the AWS service teams to ensure the customer’s requests, issues, and features are given the appropriate priority. If you possess this unique combination of skills and would enjoy an extremely challenging and rewarding work environment, then an AWS TAM might be the right job for you. See our open positions here or email us at tamjobs@amazon.com!

Follow this link to a podcast by Marc Napoli, one of our TAMs based in Sydney, Australia. This is your opportunity to hear about his background, the TAM role, and other valuable information!

AWS Support is situated in key locations around the globe. Join our team and you will be surrounded by people that are smart, passionate about cloud computing and believe that world class support is critical to customer success. AWS Support provides technical support to a global list of customers that are building mission-critical applications on AWS.

View open Support roles in North America

View open Support roles in South America

View open Support roles in Asia-Pacific

View open Support roles in Europe-Africa

As a self-standing business and a large global operation, AWS Support has a need for a number of corporate professionals including: Product Management, Business Analyst, Training, and Site Leader roles. Submit your resume to awssupportjobs@amazon.com

We are hiring great talent! Please visit our Careers Site for all jobs on this team and other Amazon opportunities.