Customer Stories / Travel

2022
Expedia Group logo

Expedia Group Innovates Across Multiple Tech Stacks Using AWS

Founded in 1996, Expedia Group is a technology company that powers global travel for travelers around the world. Today, it connects more than 50,000 business-to-business partners representing some of the world’s largest companies, including hotels, airlines, and financial institutions.

In this video, Expedia Group (EG) chief technology officer (CTO) and president of Expedia Product & Technology Rathi Murthy shares how EG scaled through acquisition, which stifled innovation across tech stacks and directly impacted its travelers and partners. Murthy explains how EG modernized its infrastructure on Amazon Web Services (AWS) by migrating applications to a container-based platform.

Using AWS, EG serves up relevant photos and reviews for each traveler at sub-millisecond latency and with more than 99 percent accuracy on a platform that processes over 600 billion artificial intelligence (AI) predictions a year powered by 70 petabytes of data. Murthy delivers insights on EG's journey to transform its technology platform and the travel industry—along with sharing personal experiences

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We also use AI/ML to run over 360,000 permutations of one page on one of our brand sites, which means that every time a traveler comes to our site, they see what is most relevant to them.”

Rathi Murthy
Expedia Group Chief Technology Officer and President of Expedia Product & Technology

AWS Services Used

Amazon Elastic Kubernetes Service (EKS)

The most trusted way to start, run, and scale Kubernetes

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Amazon DynamoDB

Fast, flexible NoSQL database service for single-digit millisecond performance at any scale

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Amazon Sagemaker

Build, train, and deploy machine learning (ML) models for any use case with fully managed infrastructure, tools, and workflows

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Explore Expedia Group's Journey of Innovation using AWS

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    Expedia Group Explores a New World of Data

    Expedia Group and its brands, including Hotels.com, let travelers plan and book travel services such as flights, package holidays, car rentals, event tickets, accommodation, and cruises. In 2018, its customers booked 352 million room nights via the group’s 200 global sites.In this video, Matthew Fryer, vice president and chief data science officer at Expedia Group and Hotels.com, explains the increasingly important role machine learning plays at the company. Operating at such a large scale, the most efficient way for Expedia Group to make decisions is through robust, automated analysis of its large datasets.The group uses technology from Amazon Web Services (AWS) including Amazon SageMaker and Amazon DynamoDB Accelerator (DAX). These help serve the most relevant photos and reviews for each customer at sub-millisecond latency and with more than 99 percent accuracy. Plus, the lower cost of delivery versus an on-premises deployment has allowed Expedia Group to experiment with emerging technology and find new use cases for it.
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