Amazon Connect is a pay-as-you-go cloud contact center service offering capabilities including telephony, chat, task management, customer profiles, and caller authentication, all powered by machine learning (ML). There are no required upfront payments, long-term commitments, or minimum monthly fees. Amazon Connect offers capabilities for your contact center, including Voice, Chat, Tasks, Customer Profiles, Contact Lens, and Voice ID.

AWS Free Tier

As part of the AWS Free Tier, you can get started with Amazon Connect for free.

For the first 12 months of your initial Amazon Connect cloud contact center deployment in any region, you receive:

  • 90 minutes per month of Amazon Connect service usage
  • A direct inward dial (DID) number from the country in which the AWS region is located
  • 30 minutes per month of inbound DID calls
  • 30 minutes per month of outbound calls made to numbers in the country in which the AWS region is located

For US regions, you also receive:

  • One US toll-free number
  • 30 minutes per month of inbound toll-free calls made from the US

For example: If you create your instance in the Asia Pacific (Sydney) region, you get one DID number from Australia, receive 30 minutes of inbound DID calls to that number, and can use Amazon Connect to place 30 minutes of outbound calls to numbers in Australia.

Other Amazon Connect capabilities also part of the Free Tier during your first year include:

  • 500 messages per month with Chat
  • 100 tasks per month with Tasks
  • 1,000 profiles per month with Customer Profiles
  • 90 minutes per month for audio calls with Contact Lens
  • 180 transactions per month with Voice ID
  • Voice
  • Chat
  • Tasks
  • Customer Profiles
  • Contact Lens
  • Voice ID
  • Wisdom
  • Voice
  • Inbound Voice usage: $0.018 per minute
    Outbound Voice usage: $0.018 per minute
    High-volume Outbound Voice usage: $0.025 per minute

    For Amazon Connect Voice, there are two charges associated with usage, voice service charges and telephony charges.

    With voice service usage, you are billed on a per-second basis (minimum 10s). Amazon Connect Voice service usage for inbound calls as well as manual outbound calls dialed from the contact control panel (CCP), is determined by the seconds your end-customer is connected to the service. For outbound voice usage initiated by invoking the startOutboundVoiceContact API or high-volume outbound voice usage, you are billed on a per-second basis (minimum 10s) from the time the contact attempt is initiated by Connect.

    For telephony charges, Amazon Connect offers direct inward dial (DID) and toll-free phone numbers in more than 20 countries worldwide, which are charged on a per-day rate. Inbound calls are charged per-second (minimum 60s). There are also 200+ outbound calling destinations available that charge per-second (minimum 60s) for each interaction. To check for country-specific pricing, refer to the tables below. Taxes, surcharges, and fees may apply.

    When you use an uploaded contact list to schedule and manage high-volume outbound communications, you pay a Monthly Targeted Audience (MTA) charge for processing a phone number known as an endpoint in an attempt to reach a customer (just uploading a contact address does not incur any charges) and associated costs for usage of the channel. MTA is defined as the number of unique phone numbers that were processed in a month*.

    Inbound pricing example
    An end customer call using an Amazon Connect German direct inward dial (DID) number in the EU (Frankfurt) region, answered by an agent on the Amazon Connect softphone. The call lasts seven minutes.

    There are three separate charges that apply for this call:
    1. There is an Amazon Connect service usage charge, based on end-customer call duration. At $0.018 per minute * 7 minutes = $0.126
    2. There is the day charge for use of the German DID number. At $0.10 per day * 1 day = $0.10
    3. And there is an inbound call per minute charge for German DID numbers. At $0.0040 per minute * 7 minutes = $0.0280

    So, the total for this call is $0.25 (plus applicable taxes, fees, and surcharges).

    High-volume outbound pricing example
    An Amazon Connect contact center in US East (N. Virginia) wants to notify all its customers about the change in its terms of use. This notification is a pre-recorded message which will be played irrespective of whether a call is answered by a live person or an answering machine. 25% of all contact attempts connect to a live customer or an answering machine and each contact lasts 30 seconds. The bill for this communication using high-volume outbound communications, would be calculated at the end of the month in US East (N. Virginia) as follows:

    Monthly Targeted Audience (MTA) Charges
    10,000 endpoints targeted in the month would cost $1.20 per 1,000 endpoints after the first 5,000 endpoints = $6.00

    Voice Service Charges
    Number of contact attempts made = 10,000
    At a connection rate of 25%, number of calls that result in the recorded message being played = 2,500
    With a single call duration of 30 seconds, minutes of voice service usage for connected calls = 30 seconds * 2,500 messages = 1,250 minutes
    Total billable voice service usage for connected calls less the 90 minutes of Amazon Connect free tier usage per month = 1,250 minutes – 90 minutes = 1,160 minutes
    Since each contact attempt is charged for a minimum of 10 seconds, minutes of voice service usage for unsuccessful contact attempts = 7,500*10/60 = 1,250 minutes
    Total voice service charges for the notification campaign = (1,160 minutes + 1,250 minutes) * $0.025 per minute = $55.43

    Telephony Charges
    Assume that you have claimed a US toll-free number to make these calls and all your calls were completed within a single day
    Day charge for the use of the US toll-free number = $0 for free tier usage in the first 12 months. $0.06 per day after that
    Total minutes of connected calls = 2,500 calls that connect to a voicemail or live customer * 30 seconds = 1,250 minutes
    Outbound call charges for calls that connected, less the 30 minutes of free tier outbound telephony usage per month = $0.0048 outbound call charges per minute*(1,250 minutes of connected calls – 30 minutes of free tier) = $5.86

    For the month, your bill will be $67.29, a total that includes $6.00 for Pinpoint MTA charge to process your endpoints through Pinpoint list orchestration, $55.43 for Connect voice service usage, $5.86 for Connect telephony charges, and the complete usage of your free tier.

    You can also use Amazon Connect high-volume outbound communications to reach your customers using SMS and Emails in addition to voice calls using the same contact list. SMS and email messages are sent through Amazon Pinpoint and corresponding charges apply. Learn More.

    * Monthly Targeted Audience (MTA) charges are billed through Amazon Pinpoint. High-volume outbound communications uses Amazon Pinpoint list orchestration capabilities to manage contact lists.

    • US East
    • US West
    • Canada (Central)
    • Asia Pacific (Sydney)
    • Asia Pacific (Singapore)
    • Asia Pacific (Tokyo)
    • Asia Pacific (Seoul)
    • EU (Frankfurt)
    • EU (London)
    • AWS GovCloud (US-West)
    • US East
    • Telephony Pricing Details

        Claimed Phone Numbers Per Day (USD) Per Minute Inbound Usage (USD)

      Country

      Direct Inward Dial
      (DID)

      Toll Free

      Direct Inward Dial
      (DID)
      Toll Free
      United States $0.03
      *$0.06 $0.0022 $0.0120
      Argentina $0.50 $0.50 $0.0112 $0.1920

      Austria

      $0.10

      $0.42 $0.0070
      $0.0414

      Belgium

      $0.10 $0.42 $0.0070 $0.0406

      Canada

      $0.06

      $0.42

      $0.0030

      $0.0200

      Chile $0.50 $0.48 $0.0100 $0.1920
      Colombia $0.2213 $0.40 $0.0034 $0.1931
      Costa Rica $0.2928 $0.40 $0.0034 $0.2251
      Czech Republic $0.10 $0.42 $0.0070 $0.0360
      Denmark $0.10 $0.42 $0.0070 $0.0261
      El Salvador $0.17 $0.9061 $0.0035 $0.8171
      Finland $0.10 $0.42 $0.0070 $0.0659
      France $0.10 $0.42 $0.0070 $0.0237
      Germany $0.10 $0.42 $0.0064 $0.0387
      Greece $0.10 $0.42 $0.0070 $0.0686
      Ireland $0.10 $0.42 $0.0070 $0.0686
      Italy $0.10 $0.42 $0.0070 $0.1281

      Mexico

      $0.27

      $0.42

      $0.0070

      $0.0550

      Netherlands $0.10 $0.42 $0.0070 $0.0544
      Norway $0.16 $0.42 $0.0070 $0.0559
      Panama $0.22 $0.6661 $0.0038 $0.1131
      Peru $0.50 $0.50 $0.0100 $0.1920
      Poland $0.10 $0.42 $0.0070 $0.0815
      Portugal $0.10 $0.42 $0.0070 $0.0283
      Puerto Rico $0.03 $0.06 $0.0030 $0.0400

      Slovakia

      $0.10

      $0.63

      $0.0070

      $0.1690

      Spain $0.10 $0.42 $0.0070 $0.0582
      Sweden $0.10 $0.42 $0.0070 $0.0399
      Switzerland $0.10 $0.42 $0.0070 $0.1312
      United Kingdom $0.05 $0.42 $0.0064 $0.0331

      * Toll-Free phone numbers claimed at a volume of 1,000+ bill at $0.039 per number per day.

      Outbound Calls

      Destination Country Outbound Call Per Minute (USD)
      United States $0.0048
      Afghanistan $0.3324
      Albania $0.5894
      Algeria $0.5892
      American Samoa $0.0597
      Andorra $0.2074
      Angola $0.2388
      Anguilla $0.4558
      Antarctica $2.7830
      Antigua and Barbuda $0.4464
      Argentina $0.1866
      Armenia $0.3276
      Aruba $0.3068
      Ascension Island $4.0969
      Australia $0.0699
      Austria $0.2436
      Azerbaijan $0.5168
      Bahamas $0.2338
      Bahrain $0.1688
      Bangladesh $0.0429
      Barbados $0.4548
      Belarus $0.7027
      Belgium $0.1796
      Belize $0.3436
      Benin $0.5471
      Bermuda $0.1639
      Bhutan $0.1266
      Bolivia $0.2486
      Bosnia & Herzegovina $0.5351
      Botswana $0.3053
      Brazil $0.0389
      British Virgin Islands $0.4295
      Brunei $0.0502
      Bulgaria $0.3660
      Burkina Faso $0.5220
      Burundi $0.7777
      Cambodia $0.0910
      Cameroon $0.4964
      Canada $0.0048
      Cape Verde Islands $0.4557
      Cayman Islands $0.3287
      Central African Republic $0.9347
      Chad $0.9193
      Chile $0.0664
      Christmas Islands $0.1833
      Cocos Islands $0.1833
      Colombia $0.0301
      Comoros $0.6124
      Congo $0.7953
      Cook Islands $1.0935
      Costa Rica $0.0738
      Croatia $0.5393
      Cyprus $0.0542
      Czech Republic $0.0880
      Democratic Republic of Congo $0.5817
      Denmark $0.0505
      Diego Garcia $2.0460
      Djibouti $0.5034
      Dominica $0.4162
      Dominican Republic $0.1181
      East Timor $1.3788
      Ecuador $0.2795
      Egypt $0.1655
      El Salvador $0.2414
      Equatorial Guinea $0.6753
      Eritrea $0.3719
      Estonia $0.4762
      Ethiopia $0.3625
      Falkland Islands $3.2524
      Faroe Islands $0.2377
      Fiji Islands $0.3413
      Finland $0.0755
      France $0.1436
      French Guiana $0.3507
      French Polynesia $0.4214
      Gabon $0.7151
      Gambia $0.9148
      Georgia $0.3539
      Germany $0.1889
      Ghana $0.3857
      Gibraltar $0.2337
      Greece $0.1105
      Greenland $0.7857
      Grenada $0.4355
      Guadeloupe $0.1279
      Guam $0.0556
      Guatemala $0.1918
      Guinea $0.7535
      Guinea $0.6945
      Guyana $0.3228
      Haiti $0.5328
      Honduras $0.2868
      Hong Kong $0.0302
      Hungary $0.0919
      Iceland $0.0512
      India $0.0200
      Indonesia $0.1588
      Iraq $0.3045
      Ireland $0.1279
      Isle of Man $0.0140
      Israel $0.1028
      Italy $0.2695
      Ivory Coast $0.6384
      Jamaica $0.3384
      Japan $0.1204
      Jordan $0.2117
      Kazakhstan $0.2203
      Kenya $0.2245
      Kiribati $4.9648
      Kuwait $0.1074
      Kyrgyzstan $0.3093
      Laos $0.0983
      Latvia $0.6229
      Lebanon $0.2432
      Lesotho $0.3849
      Liberia $0.6856
      Libya $0.4407
      Liechtenstein $0.4657
      Lithuania $0.6269
      Luxembourg $0.1289
      Macao $0.1136
      Macedonia $0.5550
      Madagascar $1.0065
      Malawi $0.5079
      Malaysia $0.0589
      Maldives $1.4856
      Mali $0.5388
      Malta $0.0954
      Marshall Islands $0.3874
      Martinique $0.2184
      Mauritania $0.7479
      Mauritius $0.1664
      Mayotte Island $0.6201
      Mexico $0.0326
      Micronesia $0.5927
      Moldova $0.4343
      Monaco $0.5507
      Mongolia $0.0843
      Montenegro $0.5333
      Montserrat $0.3988
      Morocco 0.4624
      Mozambique $0.3331
      Myanmar $0.3881
      Namibia $0.1571
      Nauru $4.8677
      Nepal $0.1859
      Netherlands $0.0732
      Netherlands Antilles $0.1596
      New Caledonia $3.0466
      New Zealand $0.1137
      Nicaragua $0.3217
      Niger $0.5398
      Nigeria $0.1246
      Niue $5.2211
      Norfolk Island $2.8889
      Northern Mariana Islands $0.0746
      Norway $0.0907
      Oman $0.4228
      Pakistan $0.1264
      Palau $0.4259
      Palestine $0.2649
      Panama $0.1598
      Papua New Guinea $1.1980
      Paraguay $0.1274
      Peru $0.0150
      Philippines $0.1934
      Poland $0.2012
      Portugal $0.2465
      Principe and Sao Tome $2.2306
      Puerto Rico $0.0200
      Qatar $0.2494
      Reunion Island $0.2248
      Romania $0.0845
      Russia $0.4372
      Rwanda $0.4576
      Samoa $4.5541
      San Marino $0.8589
      Saudi Arabia $0.1803
      Senegal $0.7566
      Serbia $0.5331
      Seychelles Islands $1.0268
      Sierra Leone $0.7090
      Singapore $0.0470
      Slovakia $0.1349
      Slovenia $0.4342
      Solomon Islands $1.4850
      Somalia $0.8538
      South Africa $0.0993
      South Korea $0.0251
      South Sudan $0.5276
      Spain $0.1813
      Sri Lanka $0.2142
      St. Helena $2.9084
      St. Kitts $0.4202
      St. Lucia $0.5015
      St. Maarten $0.1789
      St. Pierre & Miquelon $0.5081
      St. Vincent $0.4289
      Sudan $0.5276
      Suriname $1.9460
      Swaziland $0.2265
      Sweden $0.0287
      Switzerland $0.1144
      Taiwan $0.1201
      Tajikistan $0.3401
      Tanzania $0.5206
      Thailand $0.0699
      Togo $3.2199
      Tokelau $3.7356
      Tonga Islands $3.3423
      Trinidad & Tobago $0.3154
      Tunisia $1.2826
      Turkey $0.2241
      Turkmenistan $0.1907
      Turks & Caicos $0.4538
      Tuvalu $4.7977
      Uganda $0.4873
      Ukraine $0.3488
      United Arab Emirates $0.2487
      United Kingdom $0.0301
      Uruguay $0.2220
      US Virgin Islands $0.2651
      Uzbekistan $0.0858
      Vanuatu $3.7645
      Vatican City $0.0246
      Venezuela $0.3105
      Vietnam $0.1081
      Wallis & Futuna $1.3930
      Yemen $0.2659
      Zambia $0.5412
      Zimbabwe $0.5870
    • US West
    • Telephony Pricing Details

        Claimed Phone Numbers Per Day (USD) Per Minute Inbound Usage (USD)

      Country

      Direct Inward Dial
      (DID)

      Toll Free

      Direct Inward Dial
      (DID)
      Toll Free
      United States $0.03
      *$0.06 $0.0022 $0.0120
      Argentina $0.50 $0.50 $0.0112 $0.1920

      Austria

      $0.10

      $0.42 $0.0070
      $0.0414

      Belgium

      $0.10 $0.42 $0.0070 $0.0406

      Canada

      $0.06

      $0.42

      $0.0030

      $0.0200

      Chile $0.50 $0.48 $0.0100 $0.1920
      Colombia $0.2213 $0.40 $0.0034 $0.1931
      Costa Rica $0.2928 $0.40 $0.0034 $0.2251
      Czech Republic $0.10 $0.42 $0.0070 $0.0360
      Denmark $0.10 $0.42 $0.0070 $0.0261
      El Salvador $0.17 $0.9061 $0.0035 $0.8171
      Finland $0.10 $0.42 $0.0070 $0.0659
      France $0.10 $0.42 $0.0070 $0.0237
      Germany $0.10 $0.42 $0.0064 $0.0387
      Greece $0.10 $0.42 $0.0070 $0.0686
      Ireland $0.10 $0.42 $0.0070 $0.0686
      Italy $0.10 $0.42 $0.0070 $0.1281

      Mexico

      $0.27

      $0.42

      $0.0070

      $0.0550

      Netherlands $0.10 $0.42 $0.0070 $0.0544
      Norway $0.16 $0.42 $0.0070 $0.0559
      Panama $0.22 $0.6661 $0.0038 $0.1131
      Peru $0.50 $0.50 $0.0100 $0.1920
      Poland $0.10 $0.42 $0.0070 $0.0815
      Portugal $0.10 $0.42 $0.0070 $0.0283
      Puerto Rico $0.03 $0.06 $0.0030 $0.0400

      Slovakia

      $0.10

      $0.63

      $0.0070

      $0.1690

      Spain $0.10 $0.42 $0.0070 $0.0582
      Sweden $0.10 $0.42 $0.0070 $0.0399
      Switzerland $0.10 $0.42 $0.0070 $0.1312
      United Kingdom $0.05 $0.42 $0.0064 $0.0331

      * Toll-Free phone numbers claimed at a volume of 1,000+ bill at $0.039 per number per day.

      Outbound Calls

      Destination Country Outbound Call Per Minute (USD)
      United States $0.0048
      Afghanistan $0.3324
      Albania $0.5894
      Algeria $0.5892
      American Samoa $0.0597
      Andorra $0.2074
      Angola $0.2388
      Anguilla $0.4558
      Antarctica $2.7830
      Antigua and Barbuda $0.4464
      Argentina $0.1866
      Armenia $0.3276
      Aruba $0.3068
      Ascension Island $4.0969
      Australia $0.0699
      Austria $0.2436
      Azerbaijan $0.5168
      Bahamas $0.2338
      Bahrain $0.1688
      Bangladesh $0.0429
      Barbados $0.4548
      Belarus $0.7027
      Belgium $0.1796
      Belize $0.3436
      Benin $0.5471
      Bermuda $0.1639
      Bhutan $0.1266
      Bolivia $0.2486
      Bosnia & Herzegovina $0.5351
      Botswana $0.3053
      Brazil $0.0389
      British Virgin Islands $0.4295
      Brunei $0.0502
      Bulgaria $0.3660
      Burkina Faso $0.5220
      Burundi $0.7777
      Cambodia $0.0910
      Cameroon $0.4964
      Canada $0.0048
      Cape Verde Islands $0.4557
      Cayman Islands $0.3287
      Central African Republic $0.9347
      Chad $0.9193
      Chile $0.0664
      Christmas Islands $0.1833
      Cocos Islands $0.1833
      Colombia $0.0301
      Comoros $0.6124
      Congo $0.7953
      Cook Islands $1.0935
      Costa Rica $0.0738
      Croatia $0.5393
      Cyprus $0.0542
      Czech Republic $0.0880
      Democratic Republic of Congo $0.5817
      Denmark $0.0505
      Diego Garcia $2.0460
      Djibouti $0.5034
      Dominica $0.4162
      Dominican Republic $0.1181
      East Timor $1.3788
      Ecuador $0.2795
      Egypt $0.1655
      El Salvador $0.2414
      Equatorial Guinea $0.6753
      Eritrea $0.3719
      Estonia $0.4762
      Ethiopia $0.3625
      Falkland Islands $3.2524
      Faroe Islands $0.2377
      Fiji Islands $0.3413
      Finland $0.0755
      France $0.1436
      French Guiana $0.3507
      French Polynesia $0.4214
      Gabon $0.7151
      Gambia $0.9148
      Georgia $0.3539
      Germany $0.1889
      Ghana $0.3857
      Gibraltar $0.2337
      Greece $0.1105
      Greenland $0.7857
      Grenada $0.4355
      Guadeloupe $0.1279
      Guam $0.0556
      Guatemala $0.1918
      Guinea $0.7535
      Guinea $0.6945
      Guyana $0.3228
      Haiti $0.5328
      Honduras $0.2868
      Hong Kong $0.0302
      Hungary $0.0919
      Iceland $0.0512
      India $0.0200
      Indonesia $0.1588
      Iraq $0.3045
      Ireland $0.1279
      Isle of Man $0.0140
      Israel $0.1028
      Italy $0.2695
      Ivory Coast $0.6384
      Jamaica $0.3384
      Japan $0.1204
      Jordan $0.2117
      Kazakhstan $0.2203
      Kenya $0.2245
      Kiribati $4.9648
      Kuwait $0.1074
      Kyrgyzstan $0.3093
      Laos $0.0983
      Latvia $0.6229
      Lebanon $0.2432
      Lesotho $0.3849
      Liberia $0.6856
      Libya $0.4407
      Liechtenstein $0.4657
      Lithuania $0.6269
      Luxembourg $0.1289
      Macao $0.1136
      Macedonia $0.5550
      Madagascar $1.0065
      Malawi $0.5079
      Malaysia $0.0589
      Maldives $1.4856
      Mali $0.5388
      Malta $0.0954
      Marshall Islands $0.3874
      Martinique $0.2184
      Mauritania $0.7479
      Mauritius $0.1664
      Mayotte Island $0.6201
      Mexico $0.0326
      Micronesia $0.5927
      Moldova $0.4343
      Monaco $0.5507
      Mongolia $0.0843
      Montenegro $0.5333
      Montserrat $0.3988
      Morocco 0.4624
      Mozambique $0.3331
      Myanmar $0.3881
      Namibia $0.1571
      Nauru $4.8677
      Nepal $0.1859
      Netherlands $0.0732
      Netherlands Antilles $0.1596
      New Caledonia $3.0466
      New Zealand $0.1137
      Nicaragua $0.3217
      Niger $0.5398
      Nigeria $0.1246
      Niue $5.2211
      Norfolk Island $2.8889
      Northern Mariana Islands $0.0746
      Norway $0.0907
      Oman $0.4228
      Pakistan $0.1264
      Palau $0.4259
      Palestine $0.2649
      Panama $0.1598
      Papua New Guinea $1.1980
      Paraguay $0.1274
      Peru $0.0150
      Philippines $0.1934
      Poland $0.2012
      Portugal $0.2465
      Principe and Sao Tome $2.2306
      Puerto Rico $0.0200
      Qatar $0.2494
      Reunion Island $0.2248
      Romania $0.0845
      Russia $0.4372
      Rwanda $0.4576
      Samoa $4.5541
      San Marino $0.8589
      Saudi Arabia $0.1803
      Senegal $0.7566
      Serbia $0.5331
      Seychelles Islands $1.0268
      Sierra Leone $0.7090
      Singapore $0.0470
      Slovakia $0.1349
      Slovenia $0.4342
      Solomon Islands $1.4850
      Somalia $0.8538
      South Africa $0.0993
      South Korea $0.0251
      South Sudan $0.5276
      Spain $0.1813
      Sri Lanka $0.2142
      St. Helena $2.9084
      St. Kitts $0.4202
      St. Lucia $0.5015
      St. Maarten $0.1789
      St. Pierre & Miquelon $0.5081
      St. Vincent $0.4289
      Sudan $0.5276
      Suriname $1.9460
      Swaziland $0.2265
      Sweden $0.0287
      Switzerland $0.1144
      Taiwan $0.1201
      Tajikistan $0.3401
      Tanzania $0.5206
      Thailand $0.0699
      Togo $3.2199
      Tokelau $3.7356
      Tonga Islands   $3.3423
      Trinidad & Tobago $0.3154
      Tunisia $1.2826
      Turkey $0.2241
      Turkmenistan $0.1907
      Turks & Caicos $0.4538
      Tuvalu $4.7977
      Uganda $0.4873
      Ukraine $0.3488
      United Arab Emirates $0.2487
      United Kingdom $0.0301
      Uruguay $0.2220
      US Virgin Islands $0.2651
      Uzbekistan $0.0858
      Vanuatu $3.7645
      Vatican City $0.0246
      Venezuela $0.3105
      Vietnam $0.1081
      Wallis & Futuna $1.3930
      Yemen $0.2659
      Zambia $0.5412
      Zimbabwe $0.5870
    • Canada (Central)
    • Telephony Pricing Details

        Claimed Phone Numbers Per Day (USD) Per Minute Inbound Usage (USD)

      Country

      Direct Inward Dial
      (DID)

      Toll Free

      Direct Inward Dial
      (DID)
      Toll Free
      United States $0.03
      *$0.06 $0.0022 $0.0120

      Austria

      $0.10

      $0.42 $0.0070
      $0.0414

      Belgium

      $0.10 $0.42 $0.0070 $0.0406

      Canada

      $0.03

      $0.06

      $0.0022

      $0.0120

      Czech Republic $0.10 $0.42 $0.0070 $0.0360
      Denmark $0.10 $0.42 $0.0070 $0.0261
      Finland $0.10 $0.42 $0.0070 $0.0659
      France $0.10 $0.42 $0.0070 $0.0237
      Germany $0.10 $0.42 $0.0064 $0.0387
      Greece $0.10 $0.42 $0.0070 $0.0686
      Ireland $0.10 $0.42 $0.0070 $0.0686
      Italy $0.10 $0.42 $0.0070 $0.1281
      Netherlands $0.10 $0.42 $0.0070 $0.0544
      Norway $0.16 $0.42 $0.0070 $0.0559
      Poland $0.10 $0.42 $0.0070 $0.0815
      Portugal $0.10 $0.42 $0.0070 $0.0283
      Puerto Rico $0.03 $0.06 $0.0030 $0.0400

      Slovakia

      $0.10

      $0.63

      $0.0070

      $0.1690

      Spain $0.10 $0.42 $0.0070 $0.0582
      Sweden $0.10 $0.42 $0.0070 $0.0399
      Switzerland $0.10 $0.42 $0.0070 $0.1312
      United Kingdom $0.05 $0.42 $0.0064 $0.0331

      * Toll-Free phone numbers claimed at a volume of 1,000+ bill at $0.039 per number per day.

      Outbound Calls

      Destination Country Outbound Call Per Minute (USD)
      United States $0.0048
      Afghanistan $0.3324
      Albania $0.5894
      Algeria $0.5892
      American Samoa $0.0597
      Andorra $0.2074
      Angola $0.2388
      Anguilla $0.4558
      Antarctica $2.7830
      Antigua and Barbuda $0.4464
      Argentina $0.1866
      Armenia $0.3276
      Aruba $0.3068
      Ascension Island $4.0969
      Australia $0.0699
      Austria $0.2436
      Azerbaijan $0.5168
      Bahamas $0.2338
      Bahrain $0.1688
      Bangladesh $0.0429
      Barbados $0.4548
      Belarus $0.7027
      Belgium $0.1796
      Belize $0.3436
      Benin $0.5471
      Bermuda $0.1639
      Bhutan $0.1266
      Bolivia $0.2486
      Bosnia & Herzegovina $0.5351
      Botswana $0.3053
      Brazil $0.0389
      British Virgin Islands $0.4295
      Brunei $0.0502
      Bulgaria $0.3660
      Burkina Faso $0.5220
      Burundi $0.7777
      Cambodia $0.0910
      Cameroon $0.4964
      Canada $0.0048
      Cape Verde Islands $0.4557
      Cayman Islands $0.3287
      Central African Republic $0.9347
      Chad $0.9193
      Chile $0.0664
      Christmas Islands $0.1833
      Cocos Islands $0.1833
      Colombia $0.0940
      Comoros $0.6124
      Congo $0.7953
      Cook Islands $1.0935
      Costa Rica $0.0738
      Croatia $0.5393
      Cyprus $0.0542
      Czech Republic $0.0880
      Democratic Republic of Congo $0.5817
      Denmark $0.0505
      Diego Garcia $2.0460
      Djibouti $0.5034
      Dominica $0.4162
      Dominican Republic $0.1181
      East Timor $1.3788
      Ecuador $0.2795
      Egypt $0.1655
      El Salvador $0.2414
      Equatorial Guinea $0.6753
      Eritrea $0.3719
      Estonia $0.4762
      Ethiopia $0.3625
      Falkland Islands $3.2524
      Faroe Islands $0.2377
      Fiji Islands $0.3413
      Finland $0.0755
      France $0.1436
      French Guiana $0.3507
      French Polynesia $0.4214
      Gabon $0.7151
      Gambia $0.9148
      Georgia $0.3539
      Germany $0.1889
      Ghana $0.3857
      Gibraltar $0.2337
      Greece $0.1105
      Greenland $0.7857
      Grenada $0.4355
      Guadeloupe $0.1279
      Guam $0.0556
      Guatemala $0.1918
      Guinea $0.7535
      Guinea $0.6945
      Guyana $0.3228
      Haiti $0.5328
      Honduras $0.2868
      Hong Kong $0.0302
      Hungary $0.0919
      Iceland $0.0512
      India $0.0200
      Indonesia $0.1588
      Iraq $0.3045
      Ireland $0.1279
      Isle of Man $0.0140
      Israel $0.1028
      Italy $0.2695
      Ivory Coast $0.6384
      Jamaica $0.3384
      Japan $0.1204
      Jordan $0.2117
      Kazakhstan $0.2203
      Kenya $0.2245
      Kiribati $4.9648
      Kuwait $0.1074
      Kyrgyzstan $0.3093
      Laos $0.0983
      Latvia $0.6229
      Lebanon $0.2432
      Lesotho $0.3849
      Liberia $0.6856
      Libya $0.4407
      Liechtenstein $0.4657
      Lithuania $0.6269
      Luxembourg $0.1289
      Macao $0.1136
      Macedonia $0.5550
      Madagascar $1.0065
      Malawi $0.5079
      Malaysia $0.0589
      Maldives $1.4856
      Mali $0.5388
      Malta $0.0954
      Marshall Islands $0.3874
      Martinique $0.2184
      Mauritania $0.7479
      Mauritius $0.1664
      Mayotte Island $0.6201
      Mexico $0.0326
      Micronesia $0.5927
      Moldova $0.4343
      Monaco $0.5507
      Mongolia $0.0843
      Montenegro $0.5333
      Montserrat $0.3988
      Morocco $0.6060
      Mozambique $0.3331
      Myanmar $0.3881
      Namibia $0.1571
      Nauru $4.8677
      Nepal $0.1859
      Netherlands $0.0732
      Netherlands Antilles $0.1596
      New Caledonia $3.0466
      New Zealand $0.1137
      Nicaragua $0.3217
      Niger $0.5398
      Nigeria $0.1246
      Niue $5.2211
      Norfolk Island $2.8889
      Northern Mariana Islands $0.0746
      Norway $0.0907
      Oman $0.4228
      Pakistan $0.1264
      Palau $0.4259
      Palestine $0.2649
      Panama $0.1598
      Papua New Guinea $1.1980
      Paraguay $0.1274
      Peru $0.0150
      Philippines $0.1934
      Poland $0.2012
      Portugal $0.2465
      Principe and Sao Tome $2.2306
      Puerto Rico $0.0200
      Qatar $0.2494
      Reunion Island $0.2248
      Romania $0.0845
      Russia $0.4372
      Rwanda $0.4576
      Samoa $4.5541
      San Marino $0.8589
      Saudi Arabia $0.1803
      Senegal $0.7566
      Serbia $0.5331
      Seychelles Islands $1.0268
      Sierra Leone $0.7090
      Singapore $0.0470
      Slovakia $0.1349
      Slovenia $0.4342
      Solomon Islands $1.4850
      Somalia $0.8538
      South Africa $0.0993
      South Korea $0.0251
      South Sudan $0.5276
      Spain $0.1813
      Sri Lanka $0.2142
      St. Helena $2.9084
      St. Kitts $0.4202
      St. Lucia $0.5015
      St. Maarten $0.1789
      St. Pierre & Miquelon $0.5081
      St. Vincent $0.4289
      Sudan $0.5276
      Suriname $1.9460
      Swaziland $0.2265
      Sweden $0.0287
      Switzerland $0.1144
      Taiwan $0.1201
      Tajikistan $0.3401
      Tanzania $0.5206
      Thailand $0.0699
      Togo $3.2199
      Tokelau $3.7356
      Tonga Islands   $3.3423
      Trinidad & Tobago $0.3154
      Tunisia $1.2826
      Turkey $0.2241
      Turkmenistan $0.1907
      Turks & Caicos $0.4538
      Tuvalu $4.7977
      Uganda $0.4873
      Ukraine $0.3488
      United Arab Emirates $0.2487
      United Kingdom $0.0301
      Uruguay $0.2220
      US Virgin Islands $0.2651
      Uzbekistan $0.0858
      Vanuatu $3.7645
      Vatican City $0.0246
      Venezuela $0.3105
      Vietnam $0.1081
      Wallis & Futuna $1.3930
      Yemen $0.2659
      Zambia $0.5412
      Zimbabwe $0.5870
    • Asia Pacific (Sydney)
    • Telephony Pricing Details

        Claimed Phone Numbers Per Day (USD) Per Minute Inbound Usage (USD)
      Country Direct Inward Dial (DID) Toll Free Direct Inward Dial (DID) Toll Free
      Australia  $0.10  $0.39  $0.0050  $0.0540
      Hong Kong  $0.16  $0.48  $0.0104  $0.0502
      Indonesia  $0.69    $0.0278  
      Japan  $0.13  $0.48  $0.0056  $0.2114
      Malaysia  $0.13    $0.0090  
      New Zealand  $0.13  $0.58  $0.0050  $0.2205
      Singapore  $0.35 $0.48  $0.0052 $0.0503
      Thailand  $0.31  $1.40  $0.0051  $0.4058
      United Kingdom  $0.10  $0.10  $0.0040  $0.0720
      United States  $0.06  $0.06  $0.0040  $0.0137

      Outbound Calls

      Destination Country Outbound Call Per Minute (USD)
      Afghanistan  $0.6275
      Albania  $0.6016
      Algeria  $0.5812
      American Samoa  $1.7356
      Andorra  $0.2816
      Angola  $0.4885
      Anguilla  $0.6445
      Antarctica  $2.3662
      Antigua and Barbuda  $0.6333
      Argentina  $0.2802
      Armenia  $0.6214
      Aruba  $0.6358
      Ascension Island  $3.0703
      Australia  $0.0250
      Austria  $0.1834
      Azerbaijan  $0.7029
      Bahamas  $0.4768
      Bahrain  $0.5428
      Bangladesh  $0.4721
      Barbados  $0.6374
      Belarus  $0.5954
      Belgium  $0.1434
      Belize  $0.6517
      Benin  $0.7204
      Bermuda  $0.5420
      Bhutan  $0.4907
      Bolivia  $0.6237
      Bosnia & Herzegovina  $0.5124
      Botswana  $0.6535
      Brazil  $0.1847
      British Virgin Islands  $0.4380
      Brunei  $0.4735
      Bulgaria  $0.2719
      Burkina Faso  $0.7380
      Burundi  $0.9264
      Cambodia  $0.4927
      Cameroon  $0.7039
      Canada  $0.0168
      Cape Verde Islands  $1.0128
      Cayman Islands  $0.6060
      Central African Republic  $0.9176
      Chad  $0.9721
      Chile  $0.4612
      Colombia  $0.2526
      Comoros  $0.8661
      Congo $1.2383
      Cook Islands  $2.3662
      Costa Rica  $0.4463
      Croatia  $0.2205
      Cyprus $0.1633
      Czech Republic  $0.1189
      Democratic Republic of Congo  $0.9807
      Denmark  $0.0494
      Djibouti  $0.8619
      Dominica  $0.6316
      Dominican Republic  $0.4621
      East Timor  $1.8533
      Ecuador  $0.5401
      Egypt  $0.5124
      El Salvador  $0.6176
      Equatorial Guinea  $0.8743
      Eritrea  $0.6636
      Estonia  $0.2759
      Ethiopia  $0.6767
      Falkland Islands  $2.3662
      Faroe Islands  $0.5114
      Fiji Islands  $1.2107
      Finland  $0.1308
      France  $0.1133
      French Guiana  $0.4604
      French Polynesia  $1.2361
      Gabon  $0.8139
      Gambia  $0.8931
      Georgia  $0.5506
      Germany  $0.0562
      Ghana $0.4566
      Gibraltar  $0.3307
      Greece  $0.1252
      Greenland  $1.3490
      Grenada  $0.6332
      Guadeloupe  $0.4460
      Guam  $1.1068
      Guatemala  $0.5979
      Guinea  $0.8678
      Guinea Bissau  $1.2879
      Guyana  $0.6348
      Haiti  $0.6777
      Honduras  $0.6139
      Hong Kong  $0.0428
      Hungary  $0.0985
      Iceland  $0.1928
      India $0.0200
      Indonesia $0.0731
      Iraq  $0.8277
      Ireland  $0.1197
      Israel  $0.2462
      Italy  $0.0651
      Ivory Coast  $0.7522
      Jamaica  $0.5279
      Japan  $0.1203
      Jordan  $0.5121
      Kazakhstan  $0.4663
      Kenya  $0.6308
      Kiribati  $2.3662
      Kuwait  $0.5601
      Kyrgyzstan  $0.6279
      Laos  $0.4001
      Latvia  $0.2483
      Lebanon  $0.5238
      Lesotho  $0.8099
      Liberia  $0.7835
      Libya  $0.6357
      Liechtenstein  $0.4150
      Lithuania  $0.3428
      Luxembourg  $0.1528
      Macao  $0.4983
      Macedonia  $0.5961
      Madagascar  $1.0310
      Malawi  $0.8767
      Malaysia  $0.0731
      Maldives  $2.0206
      Mali  $0.7550
      Malta  $0.1977
      Marshall Islands  $1.2327
      Mauritania  $0.9400
      Mauritius  $0.6189
      Mayotte Island  $0.5193
      Mexico  $0.2440
      Micronesia  $1.7034
      Moldova  $1.0061
      Monaco  $0.5619
      Mongolia  $0.5608
      Montenegro  $0.5414
      Montserrat  $1.1179
      Morocco  $0.6934
      Mozambique  $0.6779
      Myanmar  $0.5866
      Namibia  $0.5821
      Nauru  $2.3662
      Nepal  $0.5245
      Netherlands  $0.5902
      Netherlands Antilles  $0.4072
      New Caledonia  $1.1992
      New Zealand  $0.0495
      Nicaragua  $0.5843
      Niger  $0.8664
      Nigeria $0.2428
      Niue  $3.0703
      Norfolk Island  $2.4802
      Northern Mariana Islands  $1.6010
      Norway  $0.0891
      Oman  $0.6809
      Pakistan  $0.4945
      Palau  $1.7271
      Palestine  $0.5301
      Panama  $0.5913
      Papua New Guinea  $1.4315
      Paraguay  $0.4540
      Peru  $0.4534
      Philippines  $0.1200
      Poland  $0.1217
      Portugal  $0.2985
      Principe and Sao Tome  $2.3662
      Puerto Rico  $0.1884
      Qatar  $0.6221
      Reunion Island  $1.0456
      Romania  $0.0825
      Russia  $0.2104
      Rwanda  $0.8136
      Samoa  $1.0386
      San Marino  $0.5670
      Saudi Arabia  $0.3838
      Senegal  $0.6134
      Serbia  $0.5707
      Seychelles Islands  $0.9984
      Sierra Leone  $0.9052
      Singapore  $0.1251
      Slovakia  $0.1350
      Slovenia  $0.3108
      Solomon Islands  $2.0093
      Somalia  $1.3467
      South Africa  $0.1686
      South Korea  $0.1326
      South Sudan  $0.8237
      Spain $0.1191
      Sri Lanka  $0.5367
      St. Helena  $2.9861
      St. Kitts  $0.5340
      St. Lucia  $0.5350
      St. Maarten  $0.4792
      St. Pierre & Miquelon  $1.1909
      St. Vincent  $0.5350
      Sudan $0.8237
      Suriname  $0.6940
      Swaziland  $0.6216
      Sweden $0.0494
      Switzerland  $0.1144
      Taiwan  $0.2511
      Tajikistan  $0.6049
      Tanzania  $0.6879
      Thailand  $0.1050
      Togo  $0.8380
      Tokelau  $2.9861
      Tonga Islands  $1.7726
      Trinidad & Tobago  $0.5057
      Tunisia  $0.8742
      Turkey  $0.2276
      Turkmenistan  $0.5876
      Turks & Caicos  $0.6254
      Tuvalu  $2.3662
      Uganda  $0.8448
      Ukraine  $0.3923
      United Arab Emirates  $0.3741
      United Kingdom  $0.0735
      United States  $0.0142
      Uruguay  $0.5005
      US Virgin Islands  $0.4330
      Uzbekistan  $0.5551
      Vanuatu  $1.9053
      Vietnam  $0.0896
      Yemen  $0.6113
      Zambia  $0.7611
      Zimbabwe  $0.6847
    • Asia Pacific (Singapore)
    • Telephony Pricing Details

        Claimed Phone Numbers Per Day (USD) Per Minute Inbound Usage (USD)
      Country Direct Inward Dial (DID) Toll Free Direct Inward Dial (DID) Toll Free
      Australia  $0.10  $0.39  $0.0050  $0.0540
      Hong Kong  $0.16  $0.48  $0.0104  $0.0502
      Indonesia  $0.69    $0.0143  
      Japan  $0.13  $0.48  $0.0056  $0.2114
      Malaysia  $0.13    $0.0049  
      New Zealand  $0.13  $0.58  $0.0050  $0.2205
      Singapore  $0.0395 $0.48  $0.0040 $0.0503
      Thailand $0.3733  $1.14  $0.0040  $0.3173
      United Kingdom  $0.10  $0.10  $0.0040  $0.0720
      United States  $0.06  $0.06  $0.0040  $0.0137

      Outbound Calls

      Destination Country Outbound Call Per Minute (USD)
      Afghanistan  $0.6275
      Albania  $0.6016
      Algeria  $0.5812
      American Samoa  $1.7356
      Andorra  $0.2816
      Angola  $0.4885
      Anguilla  $0.6445
      Antarctica  $2.3662
      Antigua and Barbuda  $0.6333
      Argentina  $0.2802
      Armenia  $0.6214
      Aruba  $0.6358
      Ascension Island  $3.0703
      Australia  $0.0500
      Austria  $0.1834
      Azerbaijan  $0.7029
      Bahamas  $0.4768
      Bahrain  $0.5428
      Bangladesh  $0.4721
      Barbados  $0.6374
      Belarus  $0.5954
      Belgium  $0.1434
      Belize  $0.6517
      Benin  $0.7204
      Bermuda  $0.5420
      Bhutan  $0.4907
      Bolivia  $0.6237
      Bosnia & Herzegovina  $0.5124
      Botswana  $0.6535
      Brazil  $0.1847
      British Virgin Islands  $0.4380
      Brunei  $0.4735
      Bulgaria  $0.2719
      Burkina Faso  $0.7380
      Burundi  $0.9264
      Cambodia  $0.4927
      Cameroon  $0.7039
      Canada  $0.0168
      Cape Verde Islands  $1.0128
      Cayman Islands  $0.6060
      Central African Republic  $0.9176
      Chad  $0.9721
      Chile  $0.4612
      Colombia  $0.2526
      Comoros  $0.8661
      Congo $1.2383
      Cook Islands  $2.3662
      Costa Rica  $0.4463
      Croatia  $0.2205
      Cyprus $0.0609
      Czech Republic  $0.1189
      Democratic Republic of Congo  $0.9807
      Denmark  $0.0494
      Djibouti  $0.8619
      Dominica  $0.6316
      Dominican Republic  $0.4621
      East Timor  $1.8533
      Ecuador  $0.5401
      El Salvador  $0.6176
      Equatorial Guinea  $0.8743
      Eritrea  $0.6636
      Estonia  $0.2759
      Ethiopia  $0.6767
      Falkland Islands  $2.3662
      Faroe Islands  $0.5114
      Fiji Islands  $1.2107
      Finland  $0.1308
      French Guiana  $0.4604
      French Polynesia  $1.2361
      Gabon  $0.8139
      Gambia  $0.8931
      Georgia  $0.5506
      Germany  $0.0562
      Ghana $0.4566
      Gibraltar  $0.3307
      Greece  $0.1252
      Greenland  $1.3490
      Grenada  $0.6332
      Guadeloupe  $0.4460
      Guam  $1.1068
      Guatemala  $0.5979
      Guinea  $0.8678
      Guinea Bissau  $1.2879
      Guyana  $0.6348
      Haiti  $0.6777
      Honduras  $0.6139
      Hong Kong  $0.0428
      Hungary  $0.0985
      Iceland  $0.1928
      India $0.0200
      Indonesia $0.0731
      Iraq  $0.8277
      Ireland  $0.1197
      Israel  $0.2462
      Italy  $0.0651
      Ivory Coast  $0.7522
      Jamaica  $0.5279
      Japan $0.1203
      Jordan  $0.5121
      Kazakhstan  $0.4663
      Kenya  $0.6308
      Kiribati  $2.3662
      Kuwait  $0.5601
      Kyrgyzstan  $0.6279
      Laos  $0.4001
      Latvia  $0.2483
      Lebanon  $0.5238
      Lesotho  $0.8099
      Liberia  $0.7835
      Libya  $0.6357
      Liechtenstein  $0.4150
      Lithuania  $0.3428
      Luxembourg  $0.1528
      Macao  $0.4983
      Macedonia  $0.5961
      Madagascar  $1.0310
      Malawi  $0.8767
      Malaysia  $0.0731
      Maldives  $2.0206
      Mali  $0.7550
      Malta  $0.1977
      Marshall Islands  $1.2327
      Mauritania  $0.9400
      Mauritius  $0.6189
      Mayotte Island  $0.5193
      Mexico  $0.2440
      Micronesia  $1.7034
      Moldova  $1.0061
      Monaco  $0.5619
      Mongolia  $0.5608
      Montenegro  $0.5414
      Montserrat  $1.1179
      Morocco  $0.6934
      Mozambique  $0.6779
      Myanmar  $0.5866
      Namibia  $0.5821
      Nauru  $2.3662
      Nepal  $0.5245
      Netherlands  $0.5902
      Netherlands Antilles  $0.4072
      New Caledonia  $1.1992
      New Zealand  $0.0879
      Nicaragua  $0.5843
      Niger  $0.8664
      Nigeria $0.2428
      Niue  $3.0703
      Norfolk Island  $2.4802
      Northern Mariana Islands  $1.6010
      Norway  $0.0891
      Oman  $0.6809
      Pakistan  $0.4945
      Palau  $1.7271
      Palestine  $0.5301
      Panama  $0.5913
      Papua New Guinea  $1.4315
      Paraguay  $0.4540
      Peru  $0.4534
      Philippines  $0.1200
      Poland  $0.1217
      Portugal  $0.2985
      Principe and Sao Tome  $2.3662
      Puerto Rico  $0.1884
      Qatar  $0.6221
      Reunion Island  $1.0456
      Romania  $0.0825
      Russia  $0.2104
      Rwanda  $0.8136
      Samoa  $1.0386
      San Marino  $0.5670
      Saudi Arabia  $0.3838
      Senegal  $0.6134
      Serbia  $0.5707
      Seychelles Islands  $0.9984
      Sierra Leone  $0.9052
      Singapore $0.0151
      Slovakia  $0.1350
      Slovenia  $0.3108
      Solomon Islands  $2.0093
      Somalia  $1.3467
      South Africa  $0.1686
      South Korea  $0.1326
      South Sudan  $0.8237
      Sri Lanka  $0.5367
      St. Helena  $2.9861
      St. Kitts  $0.5340
      St. Lucia  $0.5350
      St. Maarten  $0.4792
      St. Pierre & Miquelon  $1.1909
      St. Vincent  $0.5350
      Sudan $0.8237
      Suriname  $0.6940
      Swaziland  $0.6216
      Sweden $0.0494
      Switzerland  $0.1144
      Taiwan  $0.2511
      Tajikistan  $0.6049
      Tanzania  $0.6879
      Thailand $0.0376
      Togo  $0.8380
      Tokelau  $2.9861
      Tonga Islands  $1.7726
      Trinidad & Tobago  $0.5057
      Tunisia  $0.8742
      Turkey  $0.2276
      Turkmenistan  $0.5876
      Turks & Caicos  $0.6254
      Tuvalu  $2.3662
      Uganda  $0.8448
      Ukraine  $0.3923
      United Kingdom  $0.0735
      United States  $0.0142
      Uruguay  $0.5005
      US Virgin Islands  $0.4330
      Uzbekistan  $0.5551
      Vanuatu  $1.9053
      Vietnam  $0.0896
      Yemen  $0.6113
      Zambia  $0.7611
      Zimbabwe  $0.6847
    • Asia Pacific (Tokyo)
    • Telephony Pricing Details

        Claimed Phone Numbers Per Day (USD) Per Minute Inbound Usage (USD)
      Country Direct Inward Dial (DID) Toll Free Direct Inward Dial (DID) Toll Free
      Australia  $0.10  $0.39  $0.0050  $0.0540
      Hong Kong  $0.16  $0.48  $0.0104  $0.0502
      Indonesia  $0.69    $0.0278  
      Japan  $0.10  $0.48  $0.003  $0.1482
      Malaysia  $0.13    $0.0090  
      New Zealand  $0.13  $0.58  $0.0050  $0.2205
      Singapore  $0.35 $0.48  $0.0052 $0.0503
      Thailand  $0.31  $1.40  $0.0051  $0.4058
      United Kingdom  $0.10  $0.10  $0.004  $0.072
      United States  $0.06  $0.06  $0.0040  $0.0137

      Outbound Calls

      Destination Country Outbound Call Per Minute (USD)
      Afghanistan  $0.6275
      Albania  $0.6016
      Algeria  $0.5812
      American Samoa  $1.7356
      Andorra  $0.2816
      Angola  $0.4885
      Anguilla  $0.6445
      Antarctica  $2.3662
      Antigua and Barbuda  $0.6333
      Argentina  $0.2802
      Armenia  $0.6214
      Aruba  $0.6358
      Ascension Island  $3.0703
      Australia  $0.0500
      Austria  $0.1834
      Azerbaijan  $0.7029
      Bahamas  $0.4768
      Bahrain  $0.5428
      Bangladesh  $0.4721
      Barbados  $0.6374
      Belarus  $0.5954
      Belgium  $0.1434
      Belize  $0.6517
      Benin  $0.7204
      Bermuda  $0.5420
      Bhutan  $0.4907
      Bolivia  $0.6237
      Bosnia & Herzegovina  $0.5124
      Botswana  $0.6535
      Brazil  $0.1847
      British Virgin Islands  $0.4380
      Brunei  $0.4735
      Bulgaria  $0.2719
      Burkina Faso  $0.7380
      Burundi  $0.9264
      Cambodia  $0.4927
      Cameroon  $0.7039
      Canada  $0.0168
      Cape Verde Islands  $1.0128
      Cayman Islands  $0.6060
      Central African Republic  $0.9176
      Chad  $0.9721
      Chile  $0.4612
      Colombia  $0.2526
      Comoros  $0.8661
      Congo $1.2383
      Cook Islands  $2.3662
      Costa Rica  $0.4463
      Croatia  $0.2205
      Cyprus $0.1633
      Czech Republic  $0.1189
      Democratic Republic of Congo  $0.9807
      Denmark  $0.0494
      Djibouti  $0.8619
      Dominica  $0.6316
      Dominican Republic  $0.4621
      East Timor  $1.8533
      Ecuador  $0.5401
      Egypt  $0.5124
      El Salvador  $0.6176
      Equatorial Guinea  $0.8743
      Eritrea  $0.6636
      Estonia  $0.2759
      Ethiopia  $0.6767
      Falkland Islands  $2.3662
      Faroe Islands  $0.5114
      Fiji Islands  $1.2107
      Finland  $0.1308
      France  $0.1133
      French Guiana  $0.4604
      French Polynesia  $1.2361
      Gabon  $0.8139
      Gambia  $0.8931
      Georgia  $0.5506
      Germany  $0.0562
      Ghana $0.4566
      Gibraltar  $0.3307
      Greece  $0.1252
      Greenland  $1.3490
      Grenada  $0.6332
      Guadeloupe  $0.4460
      Guam  $1.1068
      Guatemala  $0.5979
      Guinea  $0.8678
      Guinea Bissau  $1.2879
      Guyana  $0.6348
      Haiti  $0.6777
      Honduras  $0.6139
      Hong Kong  $0.0428
      Hungary  $0.0985
      Iceland  $0.1928
      India $0.0200
      Indonesia $0.0700
      Iraq  $0.8277
      Ireland  $0.1197
      Israel  $0.2462
      Italy  $0.0651
      Ivory Coast  $0.7522
      Jamaica  $0.5279
      Japan  $0.0844
      Jordan  $0.5121
      Kazakhstan  $0.4663
      Kenya  $0.6308
      Kiribati  $2.3662
      Kuwait  $0.5601
      Kyrgyzstan  $0.6279
      Laos  $0.4001
      Latvia  $0.2483
      Lebanon  $0.5238
      Lesotho  $0.8099
      Liberia  $0.7835
      Libya  $0.6357
      Liechtenstein  $0.4150
      Lithuania  $0.3428
      Luxembourg  $0.1528
      Macao  $0.4983
      Macedonia  $0.5961
      Madagascar  $1.0310
      Malawi  $0.8767
      Malaysia  $0.0731
      Maldives  $2.0206
      Mali  $0.7550
      Malta  $0.1977
      Marshall Islands  $1.2327
      Mauritania  $0.9400
      Mauritius  $0.6189
      Mayotte Island  $0.5193
      Mexico  $0.2440
      Micronesia  $1.7034
      Moldova  $1.0061
      Monaco  $0.5619
      Mongolia  $0.5608
      Montenegro  $0.5414
      Montserrat  $1.1179
      Morocco  $0.6934
      Mozambique  $0.6779
      Myanmar  $0.5866
      Namibia  $0.5821
      Nauru  $2.3662
      Nepal  $0.5245
      Netherlands  $0.5902
      Netherlands Antilles  $0.4072
      New Caledonia  $1.1992
      New Zealand  $0.0879
      Nicaragua  $0.5843
      Niger  $0.8664
      Nigeria $0.2428
      Niue  $3.0703
      Norfolk Island  $2.4802
      Northern Mariana Islands  $1.6010
      Norway  $0.0891
      Oman  $0.6809
      Pakistan  $0.4945
      Palau  $1.7271
      Palestine  $0.5301
      Panama  $0.5913
      Papua New Guinea  $1.4315
      Paraguay  $0.4540
      Peru  $0.4534
      Philippines  $0.1673
      Poland  $0.1217
      Portugal  $0.2985
      Principe and Sao Tome  $2.3662
      Puerto Rico  $0.1884
      Qatar  $0.6221
      Reunion Island  $1.0456
      Romania  $0.0825
      Russia  $0.2104
      Rwanda  $0.8136
      Samoa  $1.0386
      San Marino  $0.5670
      Saudi Arabia  $0.3838
      Senegal  $0.6134
      Serbia  $0.5707
      Seychelles Islands  $0.9984
      Sierra Leone  $0.9052
      Singapore  $0.1251
      Slovakia  $0.1350
      Slovenia  $0.3108
      Solomon Islands  $2.0093
      Somalia  $1.3467
      South Africa  $0.1686
      South Korea  $0.1326
      South Sudan  $0.8237
      Spain $0.1200
      Sri Lanka  $0.5367
      St. Helena  $2.9861
      St. Kitts  $0.5340
      St. Lucia  $0.5350
      St. Maarten  $0.4792
      St. Pierre & Miquelon  $1.1909
      St. Vincent  $0.5350
      Sudan $0.8237
      Suriname  $0.6940
      Swaziland  $0.6216
      Sweden $0.0500
      Switzerland  $0.1144
      Taiwan  $0.2511
      Tajikistan  $0.6049
      Tanzania  $0.6879
      Thailand  $0.1050
      Togo  $0.8380
      Tokelau  $2.9861
      Tonga Islands  $1.7726
      Trinidad & Tobago  $0.5057
      Tunisia  $0.8742
      Turkey  $0.2276
      Turkmenistan  $0.5876
      Turks & Caicos  $0.6254
      Tuvalu  $2.3662
      Uganda  $0.8448
      Ukraine  $0.3923
      United Arab Emirates  $0.3741
      United Kingdom  $0.0735
      United States  $0.0142
      Uruguay  $0.5005
      US Virgin Islands  $0.4330
      Uzbekistan  $0.5551
      Vanuatu  $1.9053
      Vietnam  $0.0896
      Yemen  $0.6113
      Zambia  $0.7611
      Zimbabwe  $0.6847
    • Asia Pacific (Seoul)
    • Telephony Pricing Details

        Claimed Phone Numbers Per Day (USD) Per Minute Inbound Usage (USD)
      Country Direct Inward Dial (DID) Toll Free Direct Inward Dial (DID) Toll Free
      South Korea $0.80 $0.70 $0.0736 $0.1100
      Australia $0.10 $0.39 $0.0050 $0.0540
      Hong Kong $0.16 $0.48 $0.0104 $0.0502
      Indonesia $0.69   $0.0278  
      Japan $0.10 $0.48 $0.0030 $0.1482
      Malaysia $0.13   $0.0090  
      New Zealand $0.13 $0.58 $0.0050 $0.2205
      Singapore $0.35 $0.48 $0.0052 $0.0503
      Thailand $0.31 $1.40 $0.0051 $0.4058
      United Kingdom $0.10 $0.10 $0.0040 $0.0720
      United States $0.06 $0.06 $0.0040 $0.0137

      Outbound Calls

      Destination Country Outbound Call Per Minute (USD)
      Afghanistan $0.6275
      Albania $0.6016
      Algeria $0.5812
      American Samoa $1.7356
      Andorra $0.2816
      Angola $0.4885
      Anguilla $0.6445
      Antarctica $2.3662
      Antigua and Barbuda $0.6333
      Argentina $0.2802
      Armenia $0.6214
      Aruba $0.6358
      Ascension Island $3.0703
      Australia $0.0500
      Austria $0.1834
      Azerbaijan $0.7029
      Bahamas $0.4768
      Bahrain $0.5428
      Bangladesh $0.4721
      Barbados $0.6374
      Belarus $0.5954
      Belgium $0.1434
      Belize $0.6517
      Benin $0.7204
      Bermuda $0.5420
      Bhutan $0.4907
      Bolivia $0.6237
      Bosnia & Herzegovina $0.5124
      Botswana $0.6535
      Brazil $0.1847
      British Virgin Islands $0.4380
      Brunei $0.4735
      Bulgaria $0.2719
      Burkina Faso $0.7380
      Burundi $0.9264
      Cambodia $0.4927
      Cameroon $0.7039
      Canada $0.0168
      Cape Verde Islands $1.0128
      Cayman Islands $0.6060
      Central African Republic $0.9176
      Chad $0.9721
      Chile $0.4612
      Colombia $0.2526
      Comoros $0.8661
      Congo $1.2383
      Cook Islands $2.3662
      Costa Rica $0.4463
      Croatia $0.2205
      Cyprus $0.1633
      Czech Republic $0.1189
      Democratic Republic of Congo $0.9807
      Denmark $0.0494
      Djibouti $0.8619
      Dominica $0.6316
      Dominican Republic $0.4621
      East Timor $1.8533
      Ecuador $0.5401
      Egypt $0.5124
      El Salvador $0.6176
      Equatorial Guinea $0.8743
      Eritrea $0.6636
      Estonia $0.2759
      Ethiopia $0.6767
      Falkland Islands $2.3662
      Faroe Islands $0.5114
      Fiji Islands $1.2107
      Finland $0.1308
      France $0.1133
      French Guiana $0.4604
      French Polynesia $1.2361
      Gabon $0.8139
      Gambia $0.8931
      Georgia $0.5506
      Germany $0.0562
      Ghana $0.4566
      Gibraltar $0.3307
      Greece $0.1252
      Greenland $1.3490
      Grenada $0.6332
      Guadeloupe $0.4460
      Guam $1.1068
      Guatemala $0.5979
      Guinea $0.8678
      Guinea Bissau $1.2879
      Guyana $0.6348
      Haiti $0.6777
      Honduras $0.6139
      Hong Kong $0.0428
      Hungary $0.0985
      Iceland $0.1928
      India $0.0200
      Indonesia $0.0700
      Iraq $0.8277
      Ireland $0.1197
      Israel $0.2462
      Italy $0.0651
      Ivory Coast $0.7522
      Jamaica $0.5279
      Japan $0.0844
      Jordan $0.5121
      Kazakhstan $0.4663
      Kenya $0.6308
      Kiribati $2.3662
      Kuwait $0.5601
      Kyrgyzstan $0.6279
      Laos $0.4001
      Latvia $0.2483
      Lebanon $0.5238
      Lesotho $0.8099
      Liberia $0.7835
      Libya $0.6357
      Liechtenstein $0.4150
      Lithuania $0.3428
      Luxembourg $0.1528
      Macao $0.4983
      Macedonia $0.5961
      Madagascar $1.0310
      Malawi $0.8767
      Malaysia $0.0731
      Maldives $2.0206
      Mali $0.7550
      Malta $0.1977
      Marshall Islands $1.2327
      Mauritania $0.9400
      Mauritius $0.6189
      Mayotte Island $0.5193
      Mexico $0.2440
      Micronesia $1.7034
      Moldova $1.0061
      Monaco $0.5619
      Mongolia $0.5608
      Montenegro $0.5414
      Montserrat $1.1179
      Morocco $0.6934
      Mozambique $0.6779
      Myanmar $0.5866
      Namibia $0.5821
      Nauru $2.3662
      Nepal $0.5245
      Netherlands $0.5902
      Netherlands Antilles $0.4072
      New Caledonia $1.1992
      New Zealand $0.0879
      Nicaragua $0.5843
      Niger $0.8664
      Nigeria $0.2428
      Niue $3.0703
      Norfolk Island $2.4802
      Northern Mariana Islands $1.6010
      Norway $0.0891
      Oman $0.6809
      Pakistan $0.4945
      Palau $1.7271
      Palestine $0.5301
      Panama $0.5913
      Papua New Guinea $1.4315
      Paraguay $0.4540
      Peru $0.4534
      Philippines $0.1673
      Poland $0.1217
      Portugal $0.2985
      Principe and Sao Tome $2.3662
      Puerto Rico $0.1884
      Qatar $0.6221
      Reunion Island $1.0456
      Romania $0.0825
      Russia $0.2104
      Rwanda $0.8136
      Samoa $1.0386
      San Marino $0.5670
      Saudi Arabia $0.3838
      Senegal $0.6134
      Serbia $0.5707
      Seychelles Islands $0.9984
      Sierra Leone $0.9052
      Singapore $0.1251
      Slovakia $0.1350
      Slovenia $0.3108
      Solomon Islands $2.0093
      Somalia $1.3467
      South Africa $0.1686
      South Korea $0.0376
      South Sudan $0.8237
      Spain $0.1200
      Sri Lanka $0.5367
      St. Helena $2.9861
      St. Kitts $0.5340
      St. Lucia $0.5350
      St. Maarten $0.4792
      St. Pierre & Miquelon $1.1909
      St. Vincent $0.5350
      Sudan $0.8237
      Suriname $0.6940
      Swaziland $0.6216
      Sweden $0.0500
      Switzerland $0.1144
      Taiwan $0.2511
      Tajikistan $0.6049
      Tanzania $0.6879
      Thailand $0.1050
      Togo $0.8380
      Tokelau $2.9861
      Tonga Islands $1.7726
      Trinidad & Tobago $0.5057
      Tunisia $0.8742
      Turkey $0.2276
      Turkmenistan $0.5876
      Turks & Caicos $0.6254
      Tuvalu $2.3662
      Uganda $0.8448
      Ukraine $0.3923
      United Arab Emirates $0.3741
      United Kingdom $0.0735
      United States $0.0142
      Uruguay $0.5005
      US Virgin Islands $0.4330
      Uzbekistan $0.5551
      Vanuatu $1.9053
      Vietnam $0.0896
      Yemen $0.6113
      Zambia $0.7611
      Zimbabwe $0.6847
    • EU (Frankfurt)
    • Telephony Pricing Details

       

        Claimed Phone Numbers Per Day (USD) Per Minute Inbound Usage (USD)
      Country Direct Inward Dial (DID) Toll Free Direct Inward Dial (DID) Toll Free
      Austria  $0.10  $0.48  $0.0041  $0.0414
      Belgium  $0.10  $0.48  $0.0040  $0.0406
      Bulgaria  $0.21  $0.99  $0.1262  $0.1954
      Canada  $0.10  $0.48  $0.0033  $0.0443
      Croatia  $0.23  $0.48  $0.3135  $0.4037
      Cyprus  $0.28  $0.58  $0.0175  $0.1081
      Czech Republic  $0.10  $0.48  $0.0050  $0.0360
      Denmark  $0.10  $0.48  $0.0040  $0.0261
      Estonia  $0.21  $1.60  $0.3292  $0.4491
      Finland  $0.10  $0.23  $0.0040  $0.0659
      France  $0.10  $0.16  $0.0040  $0.0237
      Georgia  $0.36    $0.0040  
      Germany  $0.10  $0.13  $0.0040  $0.0387
      Greece  $0.10  $0.48  $0.0061  $0.0686
      Hungary  $0.10  $0.48  $0.0044  $0.2125
      Ireland  $0.10  $0.32  $0.0040  $0.0686
      Italy  $0.10  $0.32  $0.0040 $0.08
      Latvia  $0.27  $0.90  $0.1015  $0.4073
      Lithuania  $0.21  $0.48  $0.0957  $0.2200
      Luxembourg  $0.21  $0.48  $0.0033  $0.1775
      Malta  $0.26    $0.0604  
      Netherlands  $0.10  $0.48  $0.0040  $0.0544
      Norway  $0.10  $0.48  $0.0040  $0.0359
      Poland  $0.10  $0.48  $0.0050  $0.0555
      Portugal  $0.10  $0.48  $0.0040  $0.0283
      Romania  $0.22  $0.48  $0.0066  $0.1603
      Slovakia  $0.10  $0.48  $0.0050  $0.1374
      Slovenia  $0.21  $0.48  $0.2004  $0.2643
      Spain  $0.10  $0.48  $0.0040  $0.0582
      Sweden  $0.10  $0.48  $0.0040  $0.0399
      Switzerland  $0.10  $0.48  $0.0040  $0.1490
      Turkey  $0.27  $0.73  $0.0203  $0.1980
      United Kingdom  $0.06  $0.06  $0.0040  $0.0300
      United States  $0.06  $0.06  $0.0040  $0.0137

      Outbound Calls

      Destination Country Outbound Call Per Minute (USD)
      Afghanistan  $0.6275
      Albania  $0.6016
      Algeria  $0.5812
      American Samoa  $1.7356
      Andorra  $0.2816
      Angola  $0.4885
      Anguilla  $0.6445
      Antarctica  $2.3662
      Antigua and Barbuda  $0.6333
      Argentina  $0.2802
      Armenia  $0.6214
      Aruba  $0.6358
      Ascension Island  $3.0703
      Australia  $0.0571
      Austria  $0.0393
      Azerbaijan  $0.7029
      Bahamas  $0.4768
      Bahrain  $0.5428
      Bangladesh  $0.4721
      Barbados  $0.6374
      Belarus  $0.5954
      Belgium  $0.0277
      Belize  $0.6517
      Benin  $0.7204
      Bermuda  $0.5420
      Bhutan  $0.4907
      Bolivia  $0.6237
      Bosnia & Herzegovina  $0.5124
      Botswana  $0.6535
      Brazil  $0.1847
      British Virgin Islands  $0.4380
      Brunei  $0.4735
      Bulgaria  $0.2719
      Burkina Faso  $0.7380
      Burundi  $0.9264
      Cambodia  $0.4927
      Cameroon  $0.7039
      Canada  $0.0168
      Cape Verde Islands  $1.0128
      Cayman Islands  $0.6060
      Central African Republic  $0.9176
      Chad  $0.9721
      Chile  $0.4612
      Colombia  $0.2526
      Comoros  $0.8661
      Congo $0.6719
      Cook Islands  $2.3662
      Costa Rica  $0.4463
      Croatia  $0.2205
      Cyprus $0.0393
      Czech Republic  $0.1189
      Democratic Republic of Congo  $0.9807
      Denmark  $0.0494
      Djibouti  $0.8619
      Dominica  $0.6316
      Dominican Republic  $0.4621
      East Timor  $1.8533
      Ecuador  $0.5401
      Egypt  $0.1721
      El Salvador  $0.6176
      Equatorial Guinea  $0.8743
      Eritrea  $0.6636
      Estonia  $0.2759
      Ethiopia  $0.6767
      Falkland Islands  $2.3662
      Faroe Islands  $0.5114
      Fiji Islands  $1.2107
      Finland  $0.1308
      France  $0.0250
      French Guiana  $0.4604
      French Polynesia  $1.2361
      Gabon  $0.8139
      Gambia  $0.8931
      Georgia  $0.5506
      Germany  $0.0120
      Gibraltar  $0.3307
      Greece  $0.1252
      Greenland  $1.3490
      Grenada  $0.6332
      Guadeloupe  $0.4460
      Guam  $1.1068
      Guatemala  $0.5979
      Guinea  $0.8678
      Guinea Bissau  $1.2879
      Guyana  $0.6348
      Haiti  $0.6777
      Honduras  $0.6139
      Hong Kong  $0.0428
      Hungary  $0.0985
      Iceland  $0.1928
      India $0.0200
      Indonesia $0.0731
      Iraq  $0.8277
      Ireland  $0.0699
      Israel  $0.2462
      Italy  $0.0405
      Ivory Coast  $0.7522
      Jamaica  $0.5279
      Japan  $0.0837
      Jordan  $0.5121
      Kazakhstan  $0.4663
      Kenya  $0.6308
      Kiribati  $2.3662
      Kuwait  $0.5601
      Kyrgyzstan  $0.6279
      Laos  $0.4001
      Latvia  $0.2483
      Lebanon  $0.5238
      Lesotho  $0.8099
      Liberia  $0.7835
      Libya  $0.6357
      Liechtenstein  $0.4150
      Lithuania  $0.3428
      Luxembourg  $0.1528
      Macao  $0.4983
      Macedonia  $0.5961
      Madagascar  $1.0310
      Malawi  $0.8767
      Malaysia  $0.0731
      Maldives  $2.0206
      Mali  $0.7550
      Malta  $0.1977
      Marshall Islands  $1.2327
      Mauritania  $0.9400
      Mauritius  $0.6189
      Mayotte Island  $0.5193
      Mexico  $0.0442
      Micronesia  $1.7034
      Moldova  $1.0061
      Monaco  $0.5619
      Mongolia  $0.5608
      Montenegro  $0.5414
      Montserrat  $1.1179
      Morocco  $0.6934
      Mozambique  $0.6779
      Myanmar  $0.5866
      Namibia  $0.5821
      Nauru  $2.3662
      Nepal  $0.5245
      Netherlands  $0.0422
      Netherlands Antilles  $0.4072
      New Caledonia  $1.1992
      New Zealand  $0.1984
      Nicaragua  $0.5843
      Niger  $0.8664
      Nigeria $0.1533
      Niue  $3.0703
      Norfolk Island  $2.4802
      Northern Mariana Islands  $1.6010
      Norway  $0.0891
      Oman  $0.6809
      Pakistan  $0.4945
      Palau  $1.7271
      Palestine  $0.5301
      Panama  $0.5913
      Papua New Guinea  $1.4315
      Paraguay  $0.4540
      Peru  $0.4534
      Philippines  $0.1673
      Poland $0.0390
      Portugal  $0.0472
      Principe and Sao Tome  $2.3662
      Puerto Rico  $0.1884
      Qatar  $0.6221
      Reunion Island  $1.0456
      Romania  $0.0825
      Russia  $0.2104
      Rwanda  $0.8136
      Samoa  $1.0386
      San Marino  $0.5670
      Saudi Arabia  $0.3838
      Senegal  $0.6134
      Serbia  $0.5707
      Seychelles Islands  $0.9984
      Sierra Leone  $0.9052
      Singapore  $0.1251
      Slovakia  $0.1350
      Slovenia  $0.3108
      Solomon Islands  $2.0093
      Somalia  $1.3467
      South Africa  $0.1686
      South Korea  $0.1326
      South Sudan  $0.8237
      Spain $0.0250
      Sri Lanka  $0.5367
      St. Helena  $2.9861
      St. Kitts  $0.5340
      St. Lucia  $0.5350
      St. Maarten  $0.4792
      St. Pierre & Miquelon  $1.1909
      St. Vincent  $0.5350
      Sudan $0.8237
      Suriname  $0.6940
      Swaziland  $0.6216
      Sweden $0.0423
      Switzerland  $0.1144
      Taiwan  $0.2511
      Tajikistan  $0.6049
      Tanzania  $0.6879
      Thailand  $0.1050
      Togo  $0.8380
      Tokelau  $2.9861
      Tonga Islands  $1.7726
      Trinidad & Tobago  $0.5057
      Tunisia  $0.8742
      Turkey  $0.2276
      Turkmenistan  $0.5876
      Turks & Caicos  $0.6254
      Tuvalu  $2.3662
      Uganda  $0.8448
      Ukraine  $0.3923
      United Arab Emirates  $0.2301
      United Kingdom  $0.0158
      United States  $0.0142
      Uruguay  $0.5005
      US Virgin Islands  $0.4330
      Uzbekistan  $0.5551
      Vanuatu  $1.9053
      Venezuela $0.0708
      Vietnam  $0.1050
      Yemen  $0.6113
      Zambia  $0.7611
      Zimbabwe  $0.6847
    • EU (London)
    • Telephony Pricing Details

        Claimed Phone Numbers Per Day (USD) Per Minute Inbound Usage (USD)
      Country Direct Inward Dial (DID) Toll Free Direct Inward Dial (DID) Toll Free
      Austria  $0.10  $0.48  $0.0041  $0.0414
      Belgium  $0.10  $0.48  $0.0040  $0.0406
      Bulgaria $0.21 $0.99 $0.1262 $0.1954
      Canada $0.10 $0.48 $0.0033 $0.0443
      Croatia $0.23 $0.48 $0.3135 $0.4037
      Cyprus $0.28 $0.58 $0.0175 $0.1081
      Czech Republic  $0.10  $0.48  $0.0050  $0.0360
      Denmark  $0.10  $0.48  $0.0040  $0.0261
      Estonia $0.21 $1.60 $0.3292 $0.4491
      Finland  $0.10  $0.23  $0.0040  $0.0659
      France  $0.10  $0.16  $0.0040  $0.0237
      Georgia $0.36   $0.0040  
      Germany  $0.10  $0.13  $0.0040  $0.0387
      Greece  $0.10  $0.48  $0.0061  $0.0686
      Hungary $0.10 $0.48 $0.0044 $0.2125
      Ireland  $0.10  $0.32  $0.0040  $0.0686
      Italy  $0.10  $0.32  $0.0040 $0.08
      Latvia $0.27 $0.90 $0.1015 $0.4073
      Lithuania $0.21 $0.48 $0.0957 $0.22
      Luxembourg $0.21 $0.48 $0.0033 $0.1775
      Malta $0.26   $0.0604  
      Netherlands  $0.10  $0.48  $0.0040  $0.0544
      Norway  $0.10  $0.48  $0.0040  $0.0359
      Poland  $0.10  $0.48  $0.0050  $0.0555
      Portugal  $0.10  $0.48  $0.0040  $0.0283
      Romania $0.22 $0.48 $0.0066 $0.1603
      Slovakia  $0.10  $0.48  $0.0050 $0.1374
      Slovenia $0.21 $0.48 $0.2004 $0.2643
      Spain  $0.10  $0.48  $0.0040  $0.0582
      Sweden  $0.10  $0.48  $0.0040  $0.0399
      Switzerland  $0.10  $0.48  $0.0040  $0.1490
      Turkey $0.27 $0.73 $0.0203  $0.1980
      United Kingdom  $0.03  $0.03  $0.0040  $0.0300
      United States  $0.06  $0.06  $0.0040  $0.0137

      Outbound Calls

      Destination Country Outbound Call Per Minute (USD)
      Afghanistan  $0.6275
      Albania  $0.6016
      Algeria  $0.5812
      American Samoa  $1.7356
      Andorra  $0.2816
      Angola  $0.4885
      Anguilla  $0.6445
      Antarctica  $2.3662
      Antigua and Barbuda  $0.6333
      Argentina  $0.2802
      Armenia  $0.6214
      Aruba  $0.6358
      Ascension Island  $3.0703
      Australia  $0.0571
      Austria  $0.0393
      Azerbaijan  $0.7029
      Bahamas  $0.4768
      Bahrain  $0.5428
      Bangladesh  $0.4721
      Barbados  $0.6374
      Belarus  $0.5954
      Belgium  $0.0277
      Belize  $0.6517
      Benin  $0.7204
      Bermuda  $0.5420
      Bhutan  $0.4907
      Bolivia  $0.6237
      Bosnia & Herzegovina  $0.5124
      Botswana  $0.6535
      Brazil  $0.1847
      British Virgin Islands  $0.4380
      Brunei  $0.4735
      Bulgaria  $0.2719
      Burkina Faso  $0.7380
      Burundi  $0.9264
      Cambodia  $0.4927
      Cameroon  $0.7039
      Canada  $0.0168
      Cape Verde Islands  $1.0128
      Cayman Islands  $0.6060
      Central African Republic  $0.9176
      Chad  $0.9721
      Chile  $0.4612
      Colombia  $0.2526
      Comoros  $0.8661
      Congo $0.6719
      Cook Islands  $2.3662
      Costa Rica  $0.4463
      Croatia  $0.2205
      Cyprus $0.0393
      Czech Republic  $0.1189
      Democratic Republic of Congo  $0.9807
      Denmark  $0.0494
      Djibouti  $0.8619
      Dominica  $0.6316
      Dominican Republic  $0.4621
      East Timor  $1.8533
      Ecuador  $0.5401
      Egypt  $0.1721
      El Salvador  $0.6176
      Equatorial Guinea  $0.8743
      Eritrea  $0.6636
      Estonia  $0.2759
      Ethiopia  $0.6767
      Falkland Islands  $2.3662
      Faroe Islands  $0.5114
      Fiji Islands  $1.2107
      Finland  $0.1308
      France  $0.0250
      French Guiana  $0.4604
      French Polynesia  $1.2361
      Gabon  $0.8139
      Gambia  $0.8931
      Georgia  $0.5506
      Germany  $0.0120
      Gibraltar  $0.3307
      Greece  $0.1252
      Greenland  $1.3490
      Grenada  $0.6332
      Guadeloupe  $0.4460
      Guam  $1.1068
      Guatemala  $0.5979
      Guinea  $0.8678
      Guinea Bissau  $1.2879
      Guyana  $0.6348
      Haiti  $0.6777
      Honduras  $0.6139
      Hong Kong  $0.0428
      Hungary  $0.0985
      Iceland  $0.1928
      India $0.0200
      Indonesia $0.0731
      Iraq  $0.8277
      Ireland  $0.0699
      Israel  $0.2462
      Italy  $0.0405
      Ivory Coast  $0.7522
      Jamaica  $0.5279
      Japan  $0.0837
      Jordan  $0.5121
      Kazakhstan  $0.4663
      Kenya  $0.6308
      Kiribati  $2.3662
      Kuwait  $0.5601
      Kyrgyzstan  $0.6279
      Laos  $0.4001
      Latvia  $0.2483
      Lebanon  $0.5238
      Lesotho  $0.8099
      Liberia  $0.7835
      Libya  $0.6357
      Liechtenstein  $0.4150
      Lithuania  $0.3428
      Luxembourg  $0.1528
      Macao  $0.4983
      Macedonia  $0.5961
      Madagascar  $1.0310
      Malawi  $0.8767
      Malaysia  $0.0731
      Maldives  $2.0206
      Mali  $0.7550
      Malta  $0.1977
      Marshall Islands  $1.2327
      Mauritania  $0.9400
      Mauritius  $0.6189
      Mayotte Island  $0.5193
      Mexico  $0.0442
      Micronesia  $1.7034
      Moldova  $1.0061
      Monaco  $0.5619
      Mongolia  $0.5608
      Montenegro  $0.5414
      Montserrat  $1.1179
      Morocco  $0.6934
      Mozambique  $0.6779
      Myanmar  $0.5866
      Namibia  $0.5821
      Nauru  $2.3662
      Nepal  $0.5245
      Netherlands  $0.0422
      Netherlands Antilles  $0.4072
      New Caledonia  $1.1992
      New Zealand  $0.1984
      Nicaragua  $0.5843
      Niger  $0.8664
      Nigeria $0.1533
      Niue  $3.0703
      Norfolk Island  $2.4802
      Northern Mariana Islands  $1.6010
      Norway  $0.0891
      Oman  $0.6809
      Pakistan  $0.4945
      Palau  $1.7271
      Palestine  $0.5301
      Panama  $0.5913
      Papua New Guinea  $1.4315
      Paraguay  $0.4540
      Peru  $0.4534
      Philippines  $0.1673
      Poland  $0.0390
      Portugal  $0.0472
      Principe and Sao Tome  $2.3662
      Puerto Rico  $0.1884
      Qatar  $0.6221
      Reunion Island  $1.0456
      Romania  $0.0825
      Russia  $0.2104
      Rwanda  $0.8136
      Samoa  $1.0386
      San Marino  $0.5670
      Saudi Arabia  $0.3838
      Senegal  $0.6134
      Serbia  $0.5707
      Seychelles Islands  $0.9984
      Sierra Leone  $0.9052
      Singapore  $0.1251
      Slovakia  $0.1350
      Slovenia  $0.3108
      Solomon Islands  $2.0093
      Somalia  $1.3467
      South Africa  $0.1686
      South Korea  $0.1326
      South Sudan  $0.8237
      Spain $0.0250
      Sri Lanka  $0.5367
      St. Helena  $2.9861
      St. Kitts  $0.5340
      St. Lucia  $0.5350
      St. Maarten  $0.4792
      St. Pierre & Miquelon  $1.1909
      St. Vincent  $0.5350
      Sudan $0.8237
      Suriname  $0.6940
      Swaziland  $0.6216
      Sweden $0.0423
      Switzerland  $0.1144
      Taiwan  $0.2511
      Tajikistan  $0.6049
      Tanzania  $0.6879
      Thailand  $0.1050
      Togo  $0.8380
      Tokelau  $2.9861
      Tonga Islands  $1.7726
      Trinidad & Tobago  $0.5057
      Tunisia  $0.8742
      Turkey  $0.2276
      Turkmenistan  $0.5876
      Turks & Caicos  $0.6254
      Tuvalu  $2.3662
      Uganda  $0.8448
      Ukraine  $0.3923
      United Arab Emirates  $0.2301
      United Kingdom  $0.0158
      United States  $0.0142
      Uruguay  $0.5005
      US Virgin Islands  $0.4330
      Uzbekistan  $0.5551
      Vanuatu  $1.9053
      Venezuela $0.0708
      Vietnam  $0.1050
      Yemen  $0.6113
      Zambia  $0.7611
      Zimbabwe  $0.6847
    • AWS GovCloud (US-West)
    • Telephony Pricing Details

        Claimed Phone Numbers Per Day (USD) Per Minute Inbound Usage (USD)
      Country Direct Inward Dial (DID) Toll Free Direct Inward Dial (DID) Toll Free
      United States
      $0.03
      *$0.06 $0.0022 $0.0120
      Canada $0.06 $0.42 $0.0030 $0.0200

      * Toll-Free phone numbers claimed at a volume of 1,000+ bill at $0.039 per number per day.

      Outbound Calls

      Destination Country Outbound Call Per Minute (USD)
      United States $0.0048
      Afghanistan $0.3324
      Albania $0.5894
      Algeria $0.5892
      American Samoa $0.0597
      Andorra $0.2074
      Angola $0.2388
      Anguilla $0.4558
      Antarctica $2.7830
      Antigua and Barbuda $0.4464
      Argentina $0.1866
      Armenia $0.3276
      Aruba $0.3068
      Ascension Island $4.0969
      Australia $0.0699
      Austria $0.2436
      Azerbaijan $0.5168
      Bahamas $0.2338
      Bahrain $0.1688
      Bangladesh $0.0429
      Barbados $0.4548
      Belarus $0.7027
      Belgium $0.1796
      Belize $0.3436
      Benin $0.5471
      Bermuda $0.1639
      Bhutan $0.1266
      Bolivia $0.2486
      Bosnia & Herzegovina $0.5351
      Botswana $0.3053
      Brazil $0.0389
      British Virgin Islands $0.4295
      Brunei $0.0502
      Bulgaria $0.3660
      Burkina Faso $0.5220
      Burundi $0.7777
      Cambodia $0.0910
      Cameroon $0.4964
      Canada $0.0048
      Cape Verde Islands $0.4557
      Cayman Islands $0.3287
      Central African Republic $0.9347
      Chad $0.9193
      Chile $0.0664
      Christmas Islands $0.1833
      Cocos Islands $0.1833
      Colombia $0.0940
      Comoros $0.6124
      Congo $0.7953
      Cook Islands $1.0935
      Costa Rica $0.0738
      Croatia $0.5393
      Cyprus $0.0542
      Czech Republic $0.0880
      Democratic Republic of Congo $0.5817
      Denmark $0.0505
      Diego Garcia $2.0460
      Djibouti $0.5034
      Dominica $0.4162
      Dominican Republic $0.1181
      East Timor $1.3788
      Ecuador $0.2795
      Egypt $0.1655
      El Salvador $0.2414
      Equatorial Guinea $0.6753
      Eritrea $0.3719
      Estonia $0.4762
      Ethiopia $0.3625
      Falkland Islands $3.2524
      Faroe Islands $0.2377
      Fiji Islands $0.3413
      Finland $0.0755
      France $0.1436
      French Guiana $0.3507
      French Polynesia $0.4214
      Gabon $0.7151
      Gambia $0.9148
      Georgia $0.3539
      Germany $0.1889
      Ghana $0.3857
      Gibraltar $0.2337
      Greece $0.1105
      Greenland $0.7857
      Grenada $0.4355
      Guadeloupe $0.1279
      Guam $0.0556
      Guatemala $0.1918
      Guinea $0.7535
      Guinea $0.6945
      Guyana $0.3228
      Haiti $0.5328
      Honduras $0.2868
      Hong Kong $0.0302
      Hungary $0.0919
      Iceland $0.0512
      India $0.0200
      Indonesia $0.1588
      Iraq $0.3045
      Ireland $0.1279
      Isle of Man $0.0140
      Israel $0.1028
      Italy $0.2695
      Ivory Coast $0.6384
      Jamaica $0.3384
      Japan $0.1204
      Jordan $0.2117
      Kazakhstan $0.2203
      Kenya $0.2245
      Kiribati $4.9648
      Kuwait $0.1074
      Kyrgyzstan $0.3093
      Laos $0.0983
      Latvia $0.6229
      Lebanon $0.2432
      Lesotho $0.3849
      Liberia $0.6856
      Libya $0.4407
      Liechtenstein $0.4657
      Lithuania $0.6269
      Luxembourg $0.1289
      Macao $0.1136
      Macedonia $0.5550
      Madagascar $1.0065
      Malawi $0.5079
      Malaysia $0.0589
      Maldives $1.4856
      Mali $0.5388
      Malta $0.0954
      Marshall Islands $0.3874
      Martinique $0.2184
      Mauritania $0.7479
      Mauritius $0.1664
      Mayotte Island $0.6201
      Mexico $0.0326
      Micronesia $0.5927
      Moldova $0.4343
      Monaco $0.5507
      Mongolia $0.0843
      Montenegro $0.5333
      Montserrat $0.3988
      Morocco $0.6060
      Mozambique $0.3331
      Myanmar $0.3881
      Namibia $0.1571
      Nauru $4.8677
      Nepal $0.1859
      Netherlands $0.0732
      Netherlands Antilles $0.1596
      New Caledonia $3.0466
      New Zealand $0.1137
      Nicaragua $0.3217
      Niger $0.5398
      Nigeria $0.1246
      Niue $5.2211
      Norfolk Island $2.8889
      Northern Mariana Islands $0.0746
      Norway $0.0907
      Oman $0.4228
      Pakistan $0.1264
      Palau $0.4259
      Palestine $0.2649
      Panama $0.1598
      Papua New Guinea $1.1980
      Paraguay $0.1274
      Peru $0.0150
      Philippines $0.1934
      Poland $0.2012
      Portugal $0.2465
      Principe and Sao Tome $2.2306
      Puerto Rico $0.0200
      Qatar $0.2494
      Reunion Island $0.2248
      Romania $0.0845
      Russia $0.4372
      Rwanda $0.4576
      Samoa $4.5541
      San Marino $0.8589
      Saudi Arabia $0.1803
      Senegal $0.7566
      Serbia $0.5331
      Seychelles Islands $1.0268
      Sierra Leone $0.7090
      Singapore $0.0470
      Slovakia $0.1349
      Slovenia $0.4342
      Solomon Islands $1.4850
      Somalia $0.8538
      South Africa $0.0993
      South Korea $0.0251
      South Sudan $0.5276
      Spain $0.1813
      Sri Lanka $0.2142
      St. Helena $2.9084
      St. Kitts $0.4202
      St. Lucia $0.5015
      St. Maarten $0.1789
      St. Pierre & Miquelon $0.5081
      St. Vincent $0.4289
      Sudan $0.5276
      Suriname $1.9460
      Swaziland $0.2265
      Sweden $0.0287
      Switzerland $0.1144
      Taiwan $0.1201
      Tajikistan $0.3401
      Tanzania $0.5206
      Thailand $0.0699
      Togo $3.2199
      Tokelau $3.7356
      Tonga Islands   $3.3423
      Trinidad & Tobago $0.3154
      Tunisia $1.2826
      Turkey $0.2241
      Turkmenistan $0.1907
      Turks & Caicos $0.4538
      Tuvalu $4.7977
      Uganda $0.4873
      Ukraine $0.3488
      United Arab Emirates $0.2487
      United Kingdom $0.0301
      Uruguay $0.2220
      US Virgin Islands $0.2651
      Uzbekistan $0.0858
      Vanuatu $3.7645
      Vatican City $0.0246
      Venezuela $0.3105
      Vietnam $0.1081
      Wallis & Futuna $1.3930
      Yemen $0.2659
      Zambia $0.5412
      Zimbabwe $0.5870
  • Chat
  • Chat usage: $0.004 per message

    Pricing example
    An end-customer sends a message to begin a chat through your website. The chat conversation occurs over multiple hours with two different agents, since the end-customer stopped responding and then later resumed the chat when the first agent was no longer online. During the chat, the customer sent nine messages and the agents sent 15 messages. There is one charge for this chat:

    1. There is an Amazon Connect Chat charge, based on the total messages sent during the chat (including initial message when chat was started). At $0.004 per message * (9 customer messages + 15 agent messages) = $0.096

    So the total for this chat is $0.096 (plus applicable taxes, fees, and surcharges).

  • Tasks
  • Tasks usage: $0.04 per task

    For Amazon Connect Tasks, you are billed $0.04 per task created by an API, by an agent through pre-built connectors with external applications (e.g., Salesforce), or by Connect Flows. Agent-initiated task transfers are also billed at $0.04 per task. Note: We may limit Flow usage for tasks based on our acceptable use policy, service terms, and documentation.

    Pricing example
    Assume that you have created 10,000 tasks in a month across your contact center, and you are in the second year of your use of the service.

    Total charge calculation:
    Total monthly units = 10,000 tasks created
    Total monthly cost = 10,000 * $0.04/task = $400

  • Customer Profiles
  • Customer Profiles usage: $0.0025 per profile/per month
    There is no charge for profiles that only contain data generated by usage of Amazon Connect.

    Pricing Price per profile stored per month
    Profiles using identity resolution or third-party data 0.0025
    Profiles without identity resolution using only Amazon Connect data Free
    Additional incremental charge for profiles storing over 100 objects 0.0025

    Customer Profiles are priced at $0.0025 per profile stored per month, pro-rated on a daily basis, inclusive of storage costs. There is no charge for profiles that only store data generated from Amazon Connect usage, such as contact record, or standard profile fields, with the exception of custom attributes. Profiles that store custom attributes, data from external applications, or use Identity Resolution are priced at $0.0025 per profile stored per month. Profiles larger than 100 objects, which is a grouping of data (for example, purchase history, contact history) related to a single customer, will incur an additional profile unit at the same $0.0025 per month. 

    A profile is created when an agent answers a customer's call or chat, when an agent manually creates a new profile, from pre-built connectors e.g. customer relationship management (CRM), or from homegrown applications using the software development kit (SDK) and application programming interface (API). Profiles are matched with Amazon Connect data based on a unique name, address, phone number, and email. Profiles that cannot be matched using unique identifiers will be each treated as a single unit.

    Pricing example one
    Let’s assume you have two Amazon Connect instances with different Customer Profiles domains. In one Amazon Connect instance, you created 10,000 profiles in Amazon Connect Customer Profiles and imported data from your CRM and ordering systems. In the other instance, you created 10,000 profiles in Amazon Connect Customer Profiles and only stored contact history data from Amazon Connect.

    Total charge calculation:
    Total monthly profile units = 20,000
    Total cost = 10,000 *$0.0025 + 10,000 * $0 = $25 for the month

    Pricing example two
    Let’s assume you created 100,000 profiles in Amazon Connect Customer Profiles at the beginning of the month and then added another 20,000 profiles on the 21st of that month. In this case, the 100,000 profiles are charged for 31 days, and the 20,000 profiles are only charged for 11 days.

    Total charge calculation:
    Total monthly profile units = 120,000
    Total cost = [100,000 * ($0.0025/31) 31 days + 20,000 * ($0.0025/31) 11 days ]= $268 for the month

  • Contact Lens
  • Contact Lens usage: $0.015 per minute (first 5 million monthly minutes), $0.0125 per minute (5 million+ monthly minutes)

    Pricing

    Monthly Volume Price Per Minute
    First 5 million minutes 0.015
    5 million+ minutes 0.0125

    Pricing example one
    Let's assume you analyzed customer calls in your contact center using Contact Lens for Amazon Connect. You have analyzed 7 million minutes, and you are in the second year of your use of the service.

    Total charge calculation:
    Total monthly call minutes analyzed = 7 million
    Total cost = [Call volume in Tier 1] * $0.015 + [Call volume in Tier 2] * $0.0125
    Total cost = [5 million minutes * $0.015] + [(7 million – 5 million) minutes * $0.0125] = [$75,000] + [$25,000] = $100,000

  • Voice ID
  • Voice ID usage: $0.025 per transaction

    With Amazon Connect Voice ID, you are charged based on number of transactions on a monthly basis. Each use of Voice ID to enroll a customer, verify the identity of the caller or check the call for fraud characteristics is considered a separate transaction. Voice ID does not charge for capturing the customer opt-in, opt-out, deletion of historical voiceprints, and checking the verification status during a call. However, if you decide to re-authenticate a customer during a call, it will result in an additional transaction. Bulk/batch enrollment using a stored audio recording for a single caller, or to add a single fraudster to the known fraudster watchlist is also considered a separate transaction. Each transaction is priced at $0.025 irrespective of the type of transaction.

    Pricing example one
    Let’s assume you bulk enrolled 10,000 callers into Amazon Connect Voice ID at the beginning of the month on December 1, 2021 and through the month of December, you perform 500 authentication transactions every day.

    Total charge calculation:
    Total Transactions: 10,000 + 500 * 31 = 25,500
    Total cost = 25,500 *$0.025 = $637.5 for the month

    Pricing example two
    Let's assume you have not enrolled any callers into Amazon Connect Voice ID using the bulk enrollment. During the month of December 2021, you have 500 calls per day where you either enroll the caller or authenticate the caller's identity if they have enrolled in an earlier call that month. In addition, you also check each call for fraud.

    Total charge calculation:
    Total Transactions = 500 * 31 (for fraud) + 500 * 31 (for enrollment/authentication) = 31,000
    Total cost = 31,000 * $0.025 = $775 for the month

  • Wisdom
  • Wisdom usage: $0.04 per contact

    With Amazon Connect Wisdom, you are billed $0.04 per contact (e.g., call) in which Wisdom is enabled. A contact is enabled with Wisdom whenever a Wisdom flow block is executed in the contact flow.

    Pricing example one
    Let's assume you have 10,000 contacts in which Wisdom is enabled in a month.

    Total charge calculation:
    Total monthly units = 10,000 contacts with Wisdom
    Total monthly cost = 10,000 contacts * $0.04 = $400

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